Senior Customer Analyst

SENIOR ANALYST

UP TO £65,000

LONDON – 3 DAYS A WEEK

*Please note, you must be a UK resident to apply with full right to work in the UK*

THE COMPANY

A strategic data and business intelligence consultancy is seeking talented professionals to join their expanding team. With a strong foundation in retail, banking, and insurance, the company now partners with a diverse range of organizations across sectors like geolocation and manufacturing. Their hands-on, consultancy-style approach empowers clients to make smarter decisions through investigative analytics, predictive modelling, segmentation, and advanced BI solutions. Core expertise includes Business Intelligence, CRM & Engagement, and Advanced Analytics.

THE ROLE

They’re looking for a data professional with experience in building predictive models—particularly around clustering and churn—as well as customer segmentation and journey analysis. You'll work across two main streams: standard analytics (like campaign performance and segmentation) and a growing focus on geolocation and geospatial analytics. The role involves developing end-to-end solutions using SQL and Python, with outputs often delivered through Power BI. You’ll be hands-on in both analysis and client engagement, helping translate insights into impactful strategies that go beyond customer data to include location-based intelligence.

SKILLS + EXPERIENCE

• Strong SQL, Python and Power BI experience
• Evidence of delivering actionable insight
• Experience building and deploying predictive models
• Background in retail/consultancy would be the ideal
• Knowledge of geolocation/geospatial analytics is a big plus

HOW TO APPLY

If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.