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For Companies Senior Recruitment Consultant- Market Research & Insights at Harnham
Direct message the job poster from Harnham
Senior CRM Manager
Hackney (Hybrid, 3 days office)
We’re working with a specialist retention agency that partners with some of the most exciting D2C ecommerce brands. They’re looking for a Senior CRM Manager (with a roadmap to Head of CRM) to lead their growing CRM team.
What you’ll be doing:
- Lead & develop a team of 3 CRM specialists
- Own CRM strategy & execution across 20+ client accounts
- Be the go-to Klaviyo expert, optimising lifecycle campaigns & retention journeys
- Oversee all CRM briefs, testing, and performance measurement
- Work closely with Account Managers, Designers, and Copywriters to deliver best-in-class campaigns
What we’re looking for:
- Deep CRM knowledge, especially Klaviyo (Shopify experience a big plus)
- Solid ecommerce/D2C background – ideally agency side or a fast‑paced brand
- Previous team leadership experience
- Strong time management across multiple accounts and stakeholders
- Salary up to £65,000 + EMI share options
- Brand new Hackney office (3 days a week in office)
- People‑first, growth‑focused culture with plenty of socials
- Clear career path to Head of CRM
If this sounds like you, apply here or drop me an email on louiscollins@harnham.com
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Senior CRM Manager employer: Harnham
Join a dynamic and high-growth consumer membership business that values innovation and collaboration, offering a hybrid work model with two days a week in Leicester. As a Senior CRM Manager, you'll thrive in a culture that prioritises personal development, with opportunities to lead a talented team while driving impactful CRM strategies that enhance customer engagement. Enjoy competitive compensation, a performance bonus, and the chance to work with over 15,000 brand partnerships, making a meaningful difference for key workers across the UK.
Contact Detail:
Harnham Recruiting Team
