At a Glance
- Tasks: Lead and optimise CRM strategies for customer engagement across multiple channels.
- Company: Join a fast-growing international organisation with a dynamic work culture.
- Benefits: Competitive salary up to £65,000 plus benefits and hybrid working.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Make a real impact on customer journeys and drive innovative CRM campaigns.
- Qualifications: Strong CRM experience and hands-on skills with CRM platforms required.
The predicted salary is between 65000 - 65000 £ per year.
We’re looking for an experienced Senior CRM Manager to join a fast‑growing international organisation on a 12‑month maternity cover contract. This is a great opportunity for a commercially minded, data‑driven CRM professional to lead customer lifecycle campaigns across multiple markets and channels.
The Role
- You’ll own and optimise CRM strategy across acquisition, onboarding, engagement, retention and reactivation, delivering personalised multi‑channel campaigns across email, SMS, app and direct mail.
- Working closely with marketing, digital and regional stakeholders, you’ll use data and automation to improve customer engagement and conversion performance.
Key Responsibilities
- Lead end‑to‑end CRM campaign planning and delivery
- Manage customer lifecycle and retention strategies
- Drive segmentation, targeting and personalisation
- Analyse campaign and customer journey performance
- Deliver actionable reporting and insights
- Collaborate with cross‑functional international teams
- Support CRM innovation and automation initiatives
- Manage campaign calendars and CRM priorities
About You
- Strong CRM and lifecycle marketing experience
- Experience running multi‑channel campaigns
- Hands‑on CRM platform experience (Dynamics or similar)
- Excellent analytical and stakeholder management skills
- Comfortable working in a fast‑paced, global environment
Immediate / June start preferred. Find out more and apply via the link below.
Senior CRM Manager - 12 month FTC employer: Harnham
Join a dynamic and fast-growing international organisation as a Senior CRM Manager, where you will thrive in a collaborative and innovative work culture. With a focus on employee growth and development, we offer competitive benefits and the opportunity to lead impactful customer lifecycle campaigns across diverse markets. Our hybrid working model in London provides flexibility, ensuring a balanced work-life experience while contributing to meaningful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Senior CRM Manager - 12 month FTC
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace Senior CRM Manager - 12 month FTC
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Harnham from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Harnham specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Harnham
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Harnham, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Harnham you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Harnham that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Harnham, so think on your feet and don't hesitate to showcase your creativity!
