Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Own multi-channel campaigns that engage millions and drive customer journeys.
- Company: Join a fast-paced, data-driven marketing team.
- Benefits: Competitive salary and fully remote work.
- Why this job: Make a real impact on customer engagement and retention.
- Qualifications: Experience in CRM or lifecycle marketing, ideally with Braze.
- Other info: Collaborative environment with opportunities for growth.
The predicted salary is between 30000 - 35000 £ per year.
Join a fast-paced, data-driven marketing team and take ownership of multi-channel lifecycle campaigns that engage millions of members across the UK. Reporting into the CRM Lead, you’ll play a key role in building, scheduling, and optimising automated customer journeys that drive engagement, retention, and reactivation.
The Role
- Build and schedule lifecycle, transactional, and promotional campaigns across email, push, SMS, and in-app (Braze).
- Manage automated journeys such as onboarding, renewal, and win-back flows.
- Maintain accurate, personalised campaign content and offers.
- Work collaboratively with Product, Member Services, and Legal to ensure campaigns meet compliance and business goals.
- Support campaign QA, reporting, and ongoing performance optimisation.
Your Skills & Experience
- Experience in CRM or lifecycle marketing (ideally in digital/subscription environments).
- Hands-on experience with Braze or similar marketing automation/CRM tools.
The Benefits
£30,000-£35,000. Fully remote role.
How to Apply
Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.
Senior CRM Executive - 9-Month FTC employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM Executive - 9-Month FTC
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with CRM or marketing automation tools like Braze. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you’ve got experience with lifecycle campaigns, create a portfolio showcasing your best work. This can be a game-changer during interviews, giving us concrete examples of what you can bring to the table.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of compliance and performance optimisation. We want to see that you understand the nitty-gritty of running successful campaigns, so be ready to discuss your strategies!
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re genuinely interested in joining our team and being part of our exciting journey.
We think you need these skills to ace Senior CRM Executive - 9-Month FTC
How to prepare for a job interview at Harnham
✨Know Your CRM Tools
Make sure you brush up on your knowledge of Braze or any similar marketing automation tools. Be ready to discuss how you've used these platforms in past roles, as this will show your hands-on experience and understanding of the technology.
✨Showcase Your Campaign Success
Prepare specific examples of successful lifecycle campaigns you've managed. Highlight the strategies you used to drive engagement and retention, and be ready to discuss the results. This will demonstrate your ability to take ownership of multi-channel campaigns.
✨Understand Compliance and Collaboration
Familiarise yourself with compliance issues related to CRM campaigns. Be prepared to talk about how you've worked with different teams, like Product and Legal, to ensure campaigns meet business goals while staying compliant.
✨Prepare for Performance Optimisation Questions
Think about how you've approached campaign QA and performance optimisation in the past. Be ready to share your methods for analysing campaign performance and making data-driven decisions to improve future campaigns.
