At a Glance
- Tasks: Own multi-channel campaigns that engage millions across the UK.
- Company: Join a fast-paced, data-driven marketing team.
- Benefits: Competitive salary and fully remote work.
- Other info: Collaborative environment with opportunities for growth.
- Why this job: Make a real impact on customer engagement and retention.
- Qualifications: Experience in CRM or lifecycle marketing, ideally with Braze.
The predicted salary is between 30000 - 35000 £ per year.
Join a fast-paced, data-driven marketing team and take ownership of multi-channel lifecycle campaigns that engage millions of members across the UK. Reporting into the CRM Lead, you’ll play a key role in building, scheduling, and optimising automated customer journeys that drive engagement, retention, and reactivation.
The Role
- Build and schedule lifecycle, transactional, and promotional campaigns across email, push, SMS, and in-app (Braze).
- Manage automated journeys such as onboarding, renewal, and win-back flows.
- Maintain accurate, personalised campaign content and offers.
- Work collaboratively with Product, Member Services, and Legal to ensure campaigns meet compliance and business goals.
- Support campaign QA, reporting, and ongoing performance optimisation.
Your Skills & Experience
- Experience in CRM or lifecycle marketing (ideally in digital/subscription environments).
- Hands-on experience with Braze or similar marketing automation/CRM tools.
The Benefits
£30,000-£35,000. Fully remote role.
How to Apply
Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.
Senior CRM Executive - 9-Month FTC in Stockport employer: Harnham
As a Senior CRM Executive at our dynamic and innovative company, you will thrive in a fully remote environment that champions flexibility and work-life balance. We offer competitive salaries, a collaborative culture that encourages creativity, and ample opportunities for professional growth within a data-driven marketing team dedicated to engaging millions of members across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Senior CRM Executive - 9-Month FTC in Stockport
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or through mutual connections. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your skills in CRM and lifecycle marketing can make a real impact on their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience with tools like Braze can help optimise customer journeys. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Senior CRM Executive - 9-Month FTC in Stockport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your CRM or lifecycle marketing experience, especially if you've worked with tools like Braze. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how your previous experiences align with our goals. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements rather than just duties. Did you increase engagement rates or improve campaign performance? We want to know how you made an impact in your previous positions!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy – just click that Apply link!
How to prepare for a job interview at Harnham
✨Know Your CRM Tools
Make sure you brush up on your knowledge of Braze or any similar marketing automation tools. Be ready to discuss how you've used these platforms in past roles, as this will show your hands-on experience and understanding of the technology.
✨Showcase Your Campaign Success
Prepare specific examples of successful lifecycle campaigns you've managed. Highlight the strategies you used for engagement, retention, and reactivation, and be ready to discuss the results. This will demonstrate your ability to drive performance.
✨Understand Compliance and Collaboration
Familiarise yourself with compliance issues related to CRM campaigns. Be prepared to talk about how you've worked with different teams, like Product and Legal, to ensure campaigns meet business goals while staying compliant.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current CRM strategies and future goals. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
