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For Companies At a Glance
- Tasks: Create and optimise engaging campaigns across email, SMS, and in-app messaging.
- Company: Rapidly growing membership-based business with a flexible work culture.
- Benefits: Competitive salary, flexible location, and opportunity to work with an experienced team.
- Why this job: Make a real impact on member engagement and experience in a dynamic environment.
- Qualifications: 1+ years CRM experience and hands-on campaign building skills.
- Other info: Join a global team and contribute to exciting growth opportunities.
The predicted salary is between 28000 - 42000 £ per year.
Overview
Senior CRM Executive – 9-Month Maternity Cover
Location: Remote (optional office visits)
Salary: £35k-£40k
We are looking for a Senior CRM Executive to join a growing membership-based business on a 9-month maternity cover. The role is focused on lifecycle and campaign management across email, push, SMS, and in-app messaging.
Responsibilities
- Build, schedule, and manage lifecycle, transactional, and promotional campaigns
- Develop journeys, templates, and messaging across multiple channels
- Maintain and update content, offers, and seasonal messaging across journeys
- Assist with segmentation, tagging, and personalisation to ensure dynamic content accuracy
- Monitor and report on campaign performance, identifying opportunities for optimisation
- Support the wider CRM team on automated and large-scale campaigns
Requirements
- 1+ years of experience in CRM, lifecycle marketing, or campaign management
- Hands-on experience with CRM platforms (Braze or similar)
- Strong understanding of lifecycle campaigns and audience segmentation
- Ability to build templates, journeys, and filters for multi-channel campaigns
Interview Process
- First-stage chat with line manager
- Second-stage practical task
This is a great opportunity for a hands-on CRM professional to take ownership of campaign execution and journey management within a collaborative team.
Find out more and apply via the link below
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Senior CRM Exec - 9 month FTC employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM Exec - 9 month FTC
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Show off your skills! If you’ve got experience with CRM tools like Braze, create a portfolio showcasing your best campaigns. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to CRM and campaign management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior CRM Exec - 9 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior CRM Executive. Highlight your CRM experience, especially any hands-on work with Braze or similar platforms. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about CRM and how you can contribute to optimising member journeys. Keep it engaging and relevant to the role.
Showcase Your Campaign Successes: When detailing your experience, don’t just list tasks—share specific examples of successful campaigns you've worked on. We love numbers, so if you can quantify your impact, even better!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Harnham
✨Know Your CRM Tools
Make sure you’re familiar with Braze or any similar CRM tools. Brush up on how to build and optimise campaigns, as well as how to create templates. Being able to discuss your hands-on experience confidently will show that you’re ready to hit the ground running.
✨Showcase Your Copywriting Skills
Since copywriting is a key part of this role, prepare examples of your previous work. Bring along samples of email or SMS campaigns you've crafted, and be ready to discuss how you tailored content for different audiences. This will demonstrate your ability to create engaging and personalised member experiences.
✨Be Data-Driven
Highlight your analytical mindset by discussing how you’ve monitored campaign performance in the past. Be prepared to talk about specific metrics you’ve tracked and how you used those insights to improve future campaigns. This shows you understand the importance of data in optimising member journeys.
✨Embrace Flexibility
This role is in a fast-growing environment, so be ready to discuss how you adapt to change. Share examples of how you’ve successfully navigated shifting priorities or tight deadlines in previous roles. This will reassure them that you can thrive in their dynamic setting.
