Senior BI Analyst: Customer Experience Insights (Hybrid)
Senior BI Analyst: Customer Experience Insights (Hybrid)

Senior BI Analyst: Customer Experience Insights (Hybrid)

Full-Time 39000 - 65000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver insights through data analysis and maintain dashboards for customer experience.
  • Company: Leading tech business in the UK with a focus on innovation.
  • Benefits: Salary up to £65,000 and hybrid working model.
  • Why this job: Join a dynamic team and make a real impact on customer experience.
  • Qualifications: Strong SQL knowledge and experience with Looker or Tableau.
  • Other info: Collaborative environment with opportunities for professional growth.

The predicted salary is between 39000 - 65000 £ per year.

A leading tech business in the UK is seeking a Senior BI Analyst to support the Customer Experience team. This role involves delivering insights through data analysis, maintaining dashboards, and collaborating with multiple teams.

The ideal candidate has strong SQL knowledge, experience with Looker or Tableau, and a proactive approach.

The position offers a salary of up to £65,000 and a hybrid working model.

Senior BI Analyst: Customer Experience Insights (Hybrid) employer: Harnham

Join a leading tech business in the UK that values innovation and collaboration, offering a dynamic work culture where your insights directly impact customer experience. With a competitive salary of up to £65,000 and a hybrid working model, you'll enjoy flexibility while being part of a team that prioritises professional growth and development. This role not only allows you to leverage your SQL and data visualisation skills but also provides unique opportunities to collaborate across departments, making your contributions truly meaningful.
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Contact Detail:

Harnham Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior BI Analyst: Customer Experience Insights (Hybrid)

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those working in customer experience or BI roles. A friendly chat can lead to valuable insights and even job referrals.

✨Tip Number 2

Show off your skills! Create a portfolio showcasing your data analysis projects, dashboards, and any SQL queries you've mastered. This will give potential employers a taste of what you can bring to the table.

✨Tip Number 3

Prepare for interviews by brushing up on common BI scenarios and case studies. Think about how you would approach real-world problems using data analysis, and be ready to discuss your thought process.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by our hiring team.

We think you need these skills to ace Senior BI Analyst: Customer Experience Insights (Hybrid)

SQL
Data Analysis
Dashboard Maintenance
Looker
Tableau
Collaboration Skills
Proactive Approach
Customer Experience Insights

Some tips for your application 🫡

Show Off Your SQL Skills: Make sure to highlight your SQL knowledge in your application. We want to see how you can use data to drive insights, so don’t hold back on showcasing your experience with complex queries and data manipulation.

Dashboards Are Your Best Friend: If you've worked with Looker or Tableau, let us know! Include examples of dashboards you've created or maintained. This will help us understand your ability to present data visually and make it accessible for the team.

Be Proactive in Your Approach: We love candidates who take initiative! In your application, share instances where you’ve gone above and beyond in your previous roles. This shows us that you’re not just a number cruncher but someone who actively seeks out opportunities to improve customer experience.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.

How to prepare for a job interview at Harnham

✨Know Your SQL Inside Out

Make sure you brush up on your SQL skills before the interview. Be prepared to discuss your experience with SQL queries and how you've used them to derive insights in past roles. Practising some common SQL problems can really help you stand out.

✨Familiarise Yourself with Looker and Tableau

Since this role requires experience with Looker or Tableau, take some time to explore these tools if you haven't already. Be ready to share specific examples of dashboards you've created or insights you've delivered using these platforms. Showing your hands-on experience will impress the interviewers.

✨Showcase Your Collaborative Spirit

This position involves working with multiple teams, so be prepared to discuss how you've successfully collaborated in the past. Think of examples where your proactive approach led to improved customer experiences or enhanced data-driven decisions. Highlighting your teamwork skills will demonstrate that you're a great fit for their culture.

✨Prepare Insightful Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the Customer Experience team’s current projects or challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Senior BI Analyst: Customer Experience Insights (Hybrid)
Harnham

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