At a Glance
- Tasks: Analyse data to drive subscriber growth and influence key business decisions.
- Company: Join a leading international consumer subscription business with a strong digital presence.
- Benefits: Up to £70,000 salary, hybrid work, 25 days leave, and private medical insurance.
- Other info: Collaborative environment with opportunities for professional growth and exposure to senior leadership.
- Why this job: Make a real impact on customer strategies and work with innovative analytics tools.
- Qualifications: Advanced SQL skills and experience in customer analytics required.
The predicted salary is between 60000 - 60000 £ per year.
This is an exciting opportunity to join a highly recognised international consumer subscription business at a time of continued investment and growth. Working within a specialist analytics function, you will use data to shape acquisition, retention and customer value strategies across multiple markets, partnering with senior stakeholders to drive commercial decision-making.
The Company
They are a global consumer-focused organisation with a large-scale digital subscription offering and a strong presence across international markets. Data and analytics play a central role in business performance, with significant investment being made in analytics capabilities, technology, and AI-driven innovation. The business operates a collaborative analytics environment, bringing together customer, marketing, content, and commercial analytics teams to support strategic growth initiatives. This role sits within a high-profile team delivering insight across the EMEA region.
The Role
As a Senior Subscriber Growth Analyst, you will help the business understand customer behaviour and identify opportunities to improve subscriber acquisition, retention, engagement, and lifetime value. Key responsibilities include:
- Delivering in-depth customer and subscriber growth analysis across acquisition, retention, churn, engagement, and lifetime value metrics
- Providing commercially focused recommendations to support growth strategies across multiple markets
- Partnering with senior stakeholders to influence decision-making through data-driven insight
- Presenting analytical findings and business recommendations to both technical and non-technical audiences
- Building and maintaining dashboards, reporting solutions, and data visualisations
- Designing robust analytical approaches and measurement frameworks to evaluate business performance
- Identifying opportunities to improve processes, reporting, and analytics workflows
- Contributing to a developing AI-focused analytics culture through innovative ways of working
Your Skills & Experience
- Advanced SQL skills with experience writing and optimising complex queries
- Strong customer analytics experience covering acquisition, growth, retention, churn, engagement, or lifetime value
- Experience building dashboards and visualisations using tools such as Tableau, Power BI, Looker, or similar
- Strong commercial mindset with the ability to translate analysis into business recommendations
- Excellent stakeholder management and communication skills
- Confidence presenting insights and influencing senior stakeholders
- Experience working independently in a fast-paced analytical environment
Desirable experience:
- Python, R, or another analytical programming language
- Statistical analysis, experimentation, or modelling techniques
- Experience within subscription, recurring revenue, digital consumer, or membership-based businesses
- Experience leveraging AI tools to improve analytical workflows and efficiency
What They Offer
- Salary up to £70,000
- Hybrid working model with 4 days per week in the London office
- 25 days annual leave
- Private medical insurance
- Dental cover
- Enhanced family-friendly policies
- Access to employee wellbeing and inclusion initiatives
- Exposure to senior leadership and high-impact strategic projects
- Clear opportunities to develop both technical and commercial analytics expertise within a growing team
Senior Analyst, Subscriber Growth employer: Harnham
Join a leading UK-based media organisation at the forefront of digital transformation, where your role as Director of Streaming Product and Growth will be pivotal in shaping the future of their subscription services. With a strong emphasis on innovation and a collaborative work culture, you'll have access to significant growth opportunities, competitive salary packages, and a performance-based bonus structure, all while working in a dynamic environment that values data-driven decision making and customer-centric strategies.
