Retail & Customer Experience Data Analyst
Luxury Fashion Brand | £50,000 | Hybrid (West London) | 12-Month FTC
Join a fast-growing premium retail brand undergoing significant UK and international expansion. We're looking for a commercially minded Data Analyst to help drive decisions across retail operations, customer experience, and customer insights.
Working closely with senior stakeholders, you'll analyse customer, retail and commercial performance data to uncover actionable insights that improve customer retention, store performance, and overall business growth.
What You'll Be Doing
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Deliver analysis on customer behaviour, retail performance and commercial trends
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Support new store openings and expansion decisions through data-led recommendations
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Build dashboards and reports using SQL, Excel and BI tools
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Analyse customer journeys, purchasing trends, retention and loyalty performance
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Measure the success of campaigns, customer engagement initiatives and retail events
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Present clear, actionable insights to senior stakeholders across the business
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Create customer segments and identify opportunities for growth and personalisation
What We're Looking For
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Experience in a Data Analyst, Customer Analyst, Commercial Analyst or Insight Analyst role
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Strong SQL and Excel skills
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Experience using Power BI, Tableau or similar visualisation tools
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Proven ability to turn data into meaningful business recommendations
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Strong stakeholder management and communication skills
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A commercial mindset with an interest in customer behaviour and retail performance
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Comfortable working in a fast-paced, evolving environment
What's Different About This Role?
This is not a pure data science position. The successful candidate will be someone who can bridge the gap between analytics and commercial decision-making, translating complex data into practical recommendations that drive business performance.
Salary: Up to £50,000
Location: Hybrid, West London (3 days per week)
Contract: 12-Month Fixed-Term Contract
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Retail and Customer Experience Data Analyst employer: Harnham
As a leading specialist data consultancy, we pride ourselves on fostering a collaborative and innovative work culture that empowers our Analytics Engineering Consultants to thrive. With a focus on professional development, we offer extensive growth opportunities and the chance to work on high-impact projects across diverse industries, all while enjoying the flexibility of remote work in the UK. Join us to be part of a team that values your expertise and encourages you to influence strategy and drive meaningful change for our clients.
