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For Companies At a Glance
- Tasks: Shape digital insights to influence key commercial decisions and enhance online performance.
- Company: Established retail brand focused on digital excellence and customer experience.
- Benefits: Up to £60,000 salary, hybrid working, and opportunities for career progression.
- Why this job: Make a real impact from day one in a collaborative and innovative environment.
- Qualifications: Experience in ecommerce, strong data skills, and stakeholder management.
- Other info: Join a growing team with clear visibility across commercial and digital functions.
The predicted salary is between 60000 - 60000 £ per year.
This is a brand-new opportunity to shape how digital insight influences key commercial decisions. You will be the digital voice across the buy cycle, directly impacting online performance, customer experience, and cross‑functional trading decisions. With strong visibility and backing from senior leadership, this is a role where your recommendations will make a meaningful difference from day one.
The Company
They are a well‑established retail brand with a growing focus on digital excellence. With increasing investment in ecommerce, data, and customer experience, they are building out their digital operations capability to better link online demand with merchandising, planning, and inventory functions. You will join a collaborative environment that values insight, proactivity, and continuous improvement.
The Role
You will sit within the digital visual merchandising organisation and act as the dedicated digital counterpart to Buying, Planning, Inventory, Site Operations, and Commercial teams. Your responsibilities will include:
- Providing insight across customer behaviour, onsite performance, availability metrics, and digital trading trends to influence pre‑season planning and in‑season decisions.
- Be the link between merchandising and digital metrics, using product views, conversions etc as part of your KPIs and decision making.
- Consolidating product, availability, and demand insight to shape assortment strategy and highlight opportunity areas.
- Flagging risks early, such as light stock positions or delivery timings that may impact digital performance.
- Using availability and performance data to support removal decisions, size depth alignment, and commercial optimisation.
- Acting as a key partner in trading forums, planning meetings, and digital alignment sessions.
- Managing weekly and monthly reporting to surface trends across product performance, zero sellers, customer navigation, and demand signals.
Your Skills and Experience
- Strong stakeholder management experience, particularly with buying, planning, or inventory teams.
- Commercial experience in ecommerce or retail, with exposure to digital performance metrics such as conversion, product views, and availability.
- Confident working with data, using Excel and reporting tools to translate insight into clear, actionable recommendations.
- Comfortable working cross‑functionally and presenting insight to senior partners.
- Highly organised, detail‑focused, and able to operate proactively in a fast‑paced environment.
- A collaborative, communicative personality suited to influencing decisions and championing the digital customer.
What They Offer
- Salary up to £60,000 plus benefits.
- Hybrid working with two days per week in their central London office.
- The chance to shape a newly created function with strong senior sponsorship.
- Clear visibility and impact across commercial, digital, and merchandising teams.
- Opportunities for progression as the digital operations capability continues to grow.
How to Apply
If this sounds like the right next step for you, please apply with your CV for immediate consideration.
Digital Merchandising Operations Manager in Plymouth employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Merchandising Operations Manager in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its digital strategies. Show them you know their brand and how you can contribute to their digital merchandising goals. Confidence is key!
✨Tip Number 3
Don’t just wait for job postings; be proactive! If you see a company you love, reach out directly. Express your interest and share how your skills align with their needs. We love initiative!
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Digital Merchandising Operations Manager in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Digital Merchandising Operations Manager. Highlight your experience with ecommerce, digital performance metrics, and stakeholder management. We want to see how your skills align with what we're looking for!
Showcase Your Data Skills: Since this role involves a lot of data analysis, don’t shy away from showcasing your proficiency with Excel and reporting tools. Include specific examples of how you've used data to influence decisions in your previous roles. We love numbers that tell a story!
Be Proactive in Your Application: Don’t just send in your CV and wait! If you have any questions about the role or the company, feel free to reach out. Showing initiative can set you apart from other candidates. We appreciate a proactive approach!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply through our website. It’s the quickest way for us to see your application and get you into the process. We can’t wait to hear from you!
How to prepare for a job interview at Harnham
✨Know Your Numbers
As a Digital Merchandising Operations Manager, you'll need to be comfortable with data. Brush up on key digital performance metrics like conversion rates and product views. Be ready to discuss how you've used these metrics in past roles to influence decisions.
✨Showcase Your Stakeholder Skills
This role requires strong stakeholder management, so think of examples where you've successfully collaborated with buying, planning, or inventory teams. Prepare to share specific instances where your insights led to impactful decisions.
✨Be Proactive with Insights
Demonstrate your proactive approach by preparing insights on current digital trends or potential risks in the market. This shows that you’re not just reactive but can anticipate challenges and opportunities in the digital space.
✨Practice Your Presentation Skills
You'll need to present insights to senior partners, so practice articulating your thoughts clearly and confidently. Use examples from your experience to illustrate your points, and be prepared for questions that may challenge your recommendations.