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- Tasks: Manage client relationships and coordinate projects for high-profile accounts.
- Company: Established CRM agency with nearly 30 years of experience and a collaborative culture.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Join a dynamic team during an exciting growth phase and make a real impact.
- Qualifications: Experience in account management and a background in data-led marketing.
- Other info: Friendly environment with clear progression opportunities and a focus on quality work.
The predicted salary is between 29000 - 35000 £ per year.
This established, pure-play CRM agency has close to 30 years' experience delivering data-led customer engagement and retention programmes for some of the UK's most recognisable brands. Following a recent international acquisition, the agency is entering an exciting growth phase, with increased demand for strong client services support and opportunities to scale key accounts. The culture is tight-knit, energetic, and highly collaborative. Teams are personable, proactive, and trusted to deliver quality work at pace in a supportive agency environment.
You will join a friendly and fast-moving client services team working closely with Account Directors, strategists, creatives, and technical specialists. This role sits at the heart of day-to-day client delivery and is critical to maintaining strong relationships, spotting opportunities, and ensuring briefs are executed to a high standard.
This is a hands-on Senior Account Manager position with a strong emphasis on client relationships, delivery, and strategic thinking. You will act as a primary point of contact for clients, working closely with an Account Director to ensure briefs are clearly defined, delivered effectively, and aligned to wider client objectives.
Key Responsibilities:- Act as a day-to-day point of contact for clients, building strong and trusted relationships.
- Work closely with Account Directors to deliver briefs from briefing through to completion.
- Coordinate internal teams to ensure work is delivered on time, on brief, and to a high standard.
- Contribute strategic thinking to accounts, identifying opportunities for growth and improvement.
- Confidently manage multiple workstreams in a fast-paced, project-led environment.
- Experience at Senior Account Manager level, or a strong Account Manager ready to step up.
- Background in data-led marketing, digital, or agency environments.
- Experience working with large, well-known brands.
- Comfortable operating in a fast-moving, delivery-focused agency.
- Personable, proactive, and collaborative — someone clients and teams enjoy working with.
Join an established CRM agency during an exciting period of growth and change. Work on high-profile, strategically important accounts with clear progression opportunities. Develop your client leadership and strategic skills alongside experienced Account Directors. Be part of a friendly, supportive team that values energy, pace, and quality of work.
Senior Account Manager in Newport employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in Newport
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Senior Account Manager role.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your true self shine through. Be personable and proactive, just like the culture at the agency. They want someone who fits in with their tight-knit team.
✨Tip Number 3
Prepare for those tricky questions! Think about how you can demonstrate your experience in data-led marketing and managing client relationships. Have examples ready that showcase your strategic thinking and ability to deliver high-quality work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team during this exciting growth phase.
We think you need these skills to ace Senior Account Manager in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in client relationships and strategic thinking, as these are key for us. Use specific examples that showcase your skills in managing accounts and delivering results.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for our team. Mention your background in data-led marketing and how you can contribute to our exciting growth phase. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved! Use metrics and specific outcomes to demonstrate how you've added value in previous roles. This will help us see the impact you can have on our clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Harnham
✨Know Your Clients
Before the interview, research the agency's key clients and their recent campaigns. Understanding their client base will help you demonstrate your knowledge of the industry and show how you can contribute to maintaining and growing those relationships.
✨Showcase Your Strategic Thinking
Prepare examples of how you've identified growth opportunities in past roles. Be ready to discuss specific strategies you've implemented that led to successful outcomes, as this role requires a strong emphasis on strategic thinking and client delivery.
✨Demonstrate Your Collaborative Spirit
Since the culture is highly collaborative, think of instances where you've worked effectively within a team. Highlight your ability to coordinate with different departments and how you’ve contributed to achieving common goals, which is crucial for this position.
✨Ask Insightful Questions
Prepare thoughtful questions about the agency's future projects and growth plans. This shows your genuine interest in the role and helps you understand how you can align your skills with their objectives, making you a more attractive candidate.
