At a Glance
- Tasks: Lead a dynamic team in Quantitative Operations and oversee a £12m–£15m project portfolio.
- Company: Respected healthcare market research business with global backing.
- Benefits: Competitive salary, quarterly bonuses, and fully remote work.
- Other info: Ambitious growth plans with opportunities for professional development.
- Why this job: Step into a Director role and influence the future of healthcare insights.
- Qualifications: Experience in Quantitative Research Operations and team management.
Director of Quantitative Operations
£90,000-£100,000 + Bonus
Fully Remote in The UK
Are you an experienced Quantitative Research Operations leader ready to take the step into a Director-level position? This is an opportunity to lead a team of around 12 people, oversee a £12m–£15m annual project portfolio, and take ownership of the Quantitative Operations function within a highly respected healthcare market research business. The business is open to experienced Senior Managers looking to make their first move into a Director role, provided you can demonstrate the leadership, commercial awareness and operational capability to step up.
The Company
This is a well-established healthcare market research and data collection business, backed by a global organisation with a strong reputation across the pharmaceutical and healthcare insights space. They work with major healthcare and pharmaceutical clients across the UK and Europe, combining the specialist feel of a research business with the infrastructure and reach of a global organisation. The business has ambitious growth plans and is investing in its people and operations, making this a high-visibility role with genuine scope to influence the future direction of the function.
The Role
As Director of Quantitative Operations, you will report directly into the Managing Director and take overall responsibility for the Quantitative Operations function. You will lead a team of approximately 12 Quantitative Operations and Project Management professionals, with responsibility for team performance, utilisation, development and succession planning.
Your responsibilities will include:
- Leading and developing the Quantitative Operations team.
- Overseeing delivery across a £12m–£15m annual project portfolio.
- Owning resource allocation, project planning and operational delivery.
- Driving improvements across processes, best practice and quality standards.
- Managing team performance, utilisation and development.
- Building a strong training, mentoring and succession plan.
- Maintaining strong client relationships and acting as a senior escalation point.
- Working closely with Client Services, Sales, Finance and wider operational teams.
- Ensuring the function operates efficiently, commercially and profitably.
- Supporting senior leadership with departmental growth and future planning.
This is a role that requires someone who can operate strategically while remaining close enough to the operation to drive delivery.
Your Skills & Experience
You will ideally have:
- A strong background in Quantitative Research Operations.
- Experience within healthcare, pharmaceutical or healthcare market research.
- Proven experience managing and developing teams.
- Experience overseeing multiple projects, budgets and competing priorities.
- Strong client management and stakeholder engagement skills.
- A commercially aware approach, balancing operational excellence with profitability.
- Excellent organisational and project management skills.
- The ability to manage a fast-paced, delivery-focused environment.
- Strong communication skills and confidence working with senior stakeholders.
You do not need to be a Director already. The business is particularly interested in ambitious Senior Managers who are ready to take the next step and can demonstrate clear leadership potential and the ability to scale their responsibilities. Experience across healthcare-focused market research agencies, pharmaceutical research or healthcare data collection will be highly relevant.
The Benefits
- £90,000-£100,000
- Quarterly performance-based bonus
How to Apply
Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.
Director of Quantitative Operations in Newcastle upon Tyne employer: Harnham
As a leading specialist data consultancy, we pride ourselves on fostering a collaborative and innovative work culture that empowers our Analytics Engineering Consultants to thrive. With a focus on professional development, we offer extensive growth opportunities and the chance to work on high-impact projects across diverse industries, all while enjoying the flexibility of remote work in the UK. Join us to be part of a team that values your expertise and encourages you to influence strategy and drive meaningful change for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Quantitative Operations in Newcastle upon Tyne
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We think you need these skills to ace Director of Quantitative Operations in Newcastle upon Tyne
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Harnham.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Harnham.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Harnham. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Harnham. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Harnham
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Harnham’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
