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- Tasks: Join us as a MarTech Consultant to optimise a customer loyalty programme.
- Company: Work with a leading hospitality client, enhancing their loyalty strategies.
- Benefits: Enjoy remote work flexibility and the chance to shape innovative solutions.
- Why this job: Be at the forefront of loyalty tech, making a real impact in customer engagement.
- Qualifications: Must have hands-on experience with Antavo Loyalty Cloud and Salesforce CRM integration.
- Other info: This is a 6-month remote role with immediate start; perfect for tech-savvy innovators.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced MarTech Consultant with expertise in the Antavo Loyalty Cloud platform to join our team on a full-time, embedded basis with a leading hospitality client. This role is central to the successful rollout and optimisation of a large-scale customer loyalty programme.
As the primary technical and strategic advisor, you will work closely with internal stakeholders across marketing, technology, and operations to deliver key integrations and design innovative loyalty solutions. Your responsibilities will span platform integration, technical implementation, stakeholder engagement, and ongoing performance analysis.
Key Responsibilities- Phase 1: Platform Onboarding & CRM Integration (Month 1-2)
- Conduct a comprehensive audit of the existing loyalty and CRM landscape
- Optimise the integration between Antavo Loyalty Cloud and Salesforce CRM
- Define data flow architecture and ensure seamless data synchronisation
- Work with internal IT teams to resolve technical integration issues
- Document current state systems and propose technical enhancements
- Establish governance frameworks for platform administration
- Phase 2: Loyalty Programme Deployment (Summer-Autumn)
- Lead the technical implementation of a new, enterprise-scale loyalty programme
- Design loyalty mechanics, tier structures, and reward redemption workflows
- Collaborate with cross-functional teams to ensure successful delivery
- Develop and execute user acceptance testing (UAT) plans
- Produce training materials and technical documentation
- Advise on customer engagement and loyalty strategy
- Build the loyalty points engine and conversion logic
- Ongoing Responsibilities
- Act as the internal expert on Antavo platform capabilities and issues
- Monitor and optimise platform performance
- Support marketing campaigns and loyalty operations
- Generate regular reports and insights on programme effectiveness
- Stay up to date with platform updates and MarTech best practices
- MUST HAVE significant hands-on platform experience with Antavo Loyalty Cloud
- Understanding of Salesforce CRM integration
- Skilled in API integration, data mapping, and enterprise system architecture
- Experience with customer data platforms (CDPs) and marketing automation tools
- Knowledge of loyalty points systems and reward mechanisms
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MarTech Consultant - Antavo Loyalty Cloud Specialist
✨Tip Number 1
Familiarise yourself with the Antavo Loyalty Cloud platform. Spend some time exploring its features and functionalities, as well as any recent updates or case studies. This will not only boost your confidence but also allow you to speak knowledgeably about how you can leverage the platform in your role.
✨Tip Number 2
Network with professionals who have experience in MarTech and loyalty programmes. Join relevant online forums or LinkedIn groups where you can engage in discussions and ask questions. Building these connections can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with Salesforce CRM integration and API integration during interviews. Be ready to share specific examples of past projects where you've successfully implemented these technologies, as this will demonstrate your hands-on expertise.
✨Tip Number 4
Stay updated on the latest trends in customer loyalty strategies and MarTech best practices. Follow industry blogs, attend webinars, or listen to podcasts that focus on loyalty programmes. This knowledge will help you articulate innovative ideas during your conversations with potential employers.
We think you need these skills to ace MarTech Consultant - Antavo Loyalty Cloud Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the Antavo Loyalty Cloud and Salesforce CRM integration. Use specific examples of past projects that demonstrate your technical skills and understanding of loyalty programmes.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about MarTech and how your expertise aligns with the role. Mention your experience in platform onboarding and CRM integration, and how you can contribute to the success of the client's loyalty programme.
Showcase Relevant Projects: If you have worked on similar projects, include them in your application. Describe your role, the challenges faced, and the outcomes achieved. This will help demonstrate your capability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves technical implementation and stakeholder engagement.
How to prepare for a job interview at Harnham
✨Showcase Your Antavo Expertise
Make sure to highlight your hands-on experience with the Antavo Loyalty Cloud platform. Be prepared to discuss specific projects where you've successfully implemented or optimised loyalty programmes, as this will demonstrate your capability to handle the responsibilities of the role.
✨Understand CRM Integration
Since the role involves integrating Antavo with Salesforce CRM, brush up on your knowledge of CRM systems and how they interact with loyalty platforms. Be ready to explain your approach to data flow architecture and any challenges you've faced in past integrations.
✨Prepare for Technical Questions
Expect technical questions related to API integration, data mapping, and enterprise system architecture. Practise explaining complex concepts in simple terms, as you may need to communicate these ideas to non-technical stakeholders.
✨Demonstrate Stakeholder Engagement Skills
This role requires collaboration with various teams. Prepare examples of how you've effectively engaged with stakeholders in previous roles, particularly in a cross-functional environment. Highlight your communication skills and ability to translate technical jargon into actionable insights.
