Senior Data & Insights Analyst: Customer Journey & ROI in Manchester
Senior Data & Insights Analyst: Customer Journey & ROI

Senior Data & Insights Analyst: Customer Journey & ROI in Manchester

Manchester Full-Time 45000 - 55000 £ / year (est.) No home office possible
Harnham

At a Glance

  • Tasks: Analyse customer journeys and optimise marketing performance to drive conversions.
  • Company: Harnham, a leading data analytics firm in Manchester.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on customer analytics and innovation.
  • Why this job: Make a real impact by transforming data into actionable insights for stakeholders.
  • Qualifications: Strong experience with Power BI and excellent stakeholder engagement skills.

The predicted salary is between 45000 - 55000 £ per year.

Harnham is seeking a Senior Data & Insights Analyst for their customer analytics team in Manchester. The role focuses on understanding and optimising the customer journey from initial enquiry to conversion, with key responsibilities including:

  • Analysing customer interactions
  • Evaluating marketing performance
  • Delivering insights to stakeholders

Ideal candidates will have strong experience with Power BI, proven stakeholder engagement abilities, and a knack for translating data into impactful business insights.

Senior Data & Insights Analyst: Customer Journey & ROI in Manchester employer: Harnham

Harnham is an exceptional employer that fosters a collaborative and innovative work culture in the heart of Manchester. With a strong emphasis on employee growth, we offer continuous learning opportunities and support for professional development, ensuring our team members thrive in their careers. Join us to be part of a dynamic environment where your insights directly influence business strategies and customer experiences.
Harnham

Contact Detail:

Harnham Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Data & Insights Analyst: Customer Journey & ROI in Manchester

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those at Harnham or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised.

✨Tip Number 2

Show off your skills! If you’ve got experience with Power BI, create a portfolio showcasing your best work. This can really help you stand out during interviews and show how you can deliver insights effectively.

✨Tip Number 3

Prepare for those tricky questions! Think about how you’d explain complex data insights to stakeholders who might not be as data-savvy. Practising these scenarios can boost your confidence and impress interviewers.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you ace your job search, and applying directly can sometimes give you an edge over other candidates.

We think you need these skills to ace Senior Data & Insights Analyst: Customer Journey & ROI in Manchester

Customer Journey Analysis
Marketing Performance Evaluation
Data Analysis
Power BI
Stakeholder Engagement
Business Insights Translation
Analytical Skills
Optimisation Techniques

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with customer analytics and tools like Power BI. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Senior Data & Insights Analyst role. Share specific examples of how you've optimised customer journeys or delivered impactful insights in the past.

Showcase Your Stakeholder Engagement Skills: Since this role involves working closely with stakeholders, make sure to highlight any experience you have in engaging with different teams. We love seeing how you’ve communicated data-driven insights to non-technical audiences!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Harnham

✨Know Your Data Tools

Make sure you're well-versed in Power BI and any other data tools mentioned in the job description. Brush up on your skills and be ready to discuss specific projects where you've used these tools to derive insights.

✨Understand the Customer Journey

Familiarise yourself with the customer journey framework. Be prepared to talk about how you've previously analysed customer interactions and what strategies you implemented to optimise conversions.

✨Engage Stakeholders Effectively

Think of examples where you've successfully engaged stakeholders. Highlight your communication skills and how you translated complex data into actionable insights that influenced decision-making.

✨Prepare Insightful Questions

Show your interest in the role by preparing thoughtful questions about the company's approach to customer analytics. This not only demonstrates your enthusiasm but also gives you a chance to assess if the company aligns with your career goals.

Senior Data & Insights Analyst: Customer Journey & ROI in Manchester
Harnham
Location: Manchester

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