Macclesfield (Office Based) | Up to £60,000 + Benefits
This is an opportunity to take ownership of a growing Conversion Rate Optimisation function within a high-performing digital business. You will lead experimentation across multiple customer journeys, influence commercial strategy, and play a key role in shaping the future of the CRO capability while delivering measurable business impact.
The Company
They are a well-established digital organisation operating multiple high-traffic online platforms across a range of sectors. Driven by data, performance marketing, and customer experience, they generate significant volumes of customer enquiries through sophisticated acquisition channels.
With substantial investment in digital marketing and a strong focus on continuous improvement, they are committed to using experimentation, analytics, and technology to optimise customer journeys and commercial outcomes. This is a business that values innovation, collaboration, and evidence-based decision making.
The Role
You will lead the CRO strategy and experimentation roadmap across a portfolio of high-traffic lead generation journeys.
Responsibilities include:
- Owning and managing the conversion rate optimisation roadmap.
- Developing data-driven hypotheses and building a structured testing programme.
- Executing experiments through an experimentation platform and ensuring reliable implementation.
- Using behavioural analytics tools to identify user friction and optimisation opportunities.
- Analysing test results and translating insights into commercial recommendations.
- Prioritising experimentation activity based on business impact, traffic levels, and lead quality.
- Collaborating with Marketing, Technical, and Compliance teams to deliver optimisation initiatives.
- Presenting findings, forecasts, and recommendations to senior stakeholders.
- Supporting the development of CRO processes, frameworks, and future team growth.
Your Skills & Experience
- Strong commercial experience in Conversion Rate Optimisation within high-traffic digital environments.
- Solid understanding of experimentation methodology, statistical significance, and test analysis.
- Experience using experimentation platforms such as Convert.com or similar tools.
- Knowledge of behavioural analytics platforms including tools such as Mouseflow, Clarity, FullStory, or equivalent.
- Strong understanding of user experience principles and customer journey optimisation.
- Commercial mindset with the ability to balance conversion growth, lead quality, and profitability.
- Excellent stakeholder management and communication skills.
- Experience working within fast-paced digital marketing or performance marketing environments.
What They Offer
- Clear progression opportunities
- Collaborative and supportive working environment
- Additional employee perks and incentives
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CRO Manager 199643 in Macclesfield employer: Harnham
As a leading specialist data consultancy, we pride ourselves on fostering a collaborative and innovative work culture that empowers our Analytics Engineering Consultants to thrive. With a focus on professional development, we offer extensive growth opportunities and the chance to work on high-impact projects across diverse industries, all while enjoying the flexibility of remote work in the UK. Join us to be part of a team that values your expertise and encourages you to influence strategy and drive meaningful change for our clients.
