Harnham in London or Livingston is seeking a Senior CRM & Loyalty Manager to own the CRM and loyalty roadmap, shaping strategy, driving customer engagement, and delivering measurable commercial impact across email, mobile, web and retail touchpoints. You will work closely with marketing, technology and analytics teams to maximise personalisation, retention and lifetime value across channels.
This hybrid role requires leadership of a small CRM team, strong stakeholder management, and experience
#J-18808-LjbffrSenior CRM & Loyalty Leader — Hybrid, Up to £75k in London employer: Harnham
Join a leading UK-based media organisation at the forefront of digital transformation, where your role as Director of Streaming Product and Growth will be pivotal in shaping the future of their subscription services. With a strong emphasis on innovation and a collaborative work culture, you'll have access to significant growth opportunities, competitive salary packages, and a performance-based bonus structure, all while working in a dynamic environment that values data-driven decision making and customer-centric strategies.