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For Companies At a Glance
- Tasks: Lead the Existing Customer Strategy team and shape future growth.
- Company: Exciting consumer lending business with a strong growth trajectory.
- Benefits: Competitive salary up to £160,000 and contributory pension scheme.
- Why this job: Make a real impact in a dynamic industry and drive strategic decisions.
- Qualifications: Experience in credit cards and leading customer strategy teams.
- Other info: Full-time role based in London with excellent career advancement opportunities.
The predicted salary is between 86000 - 136000 £ per year.
This role is with an exciting business in the consumer lending space. They have grown significantly over the past few years and are well established and set for the future. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business.
THE ROLE
- Developing and building out the existing customer strategy and wider function
- Assessing existing lending policies and customer strategies to enhance performance
- Work and communicate closely with senior members and other teams within the business whilst leading a small Credit Risk team
- Work closely with stakeholders and the C-suite to drive the future direction of the business
YOUR SKILLS AND EXPERIENCE
- Experience working with Credit Cards is essential
- Prior experience leading Existing Customer Strategy (credit limit increase/decreases, repricing, cross-sell, etc.)
- Experience working with SQL
- Prior experience managing a team
SALARY AND BENEFITS
- Up to £100,000–160,000 base salary depending on level
- Contributory pension scheme
HOW TO APPLY
Please register your interest by sending your CV to Rosie Walsh through the ‘Apply’ link.
SENIORITY LEVEL: Director
EMPLOYMENT TYPE: Full-time
JOB FUNCTION: Analyst
INDUSTRY: Banking
LOCATION: London, England, United Kingdom
Head/Director of Existing Customer Strategy in London employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head/Director of Existing Customer Strategy in London
✨Tip Number 1
Network like a pro! Reach out to connections in the consumer lending space, especially those who might know about the Head/Director of Existing Customer Strategy role. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for interviews by diving deep into the company's existing customer strategies. Understand their lending policies and think about how you can enhance performance. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to showcase your skills and experience. Plus, it shows you’re genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace Head/Director of Existing Customer Strategy in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head/Director of Existing Customer Strategy role. Highlight your experience with credit cards and existing customer strategies, as these are key for us.
Showcase Leadership Skills: Since this role involves leading a small Credit Risk team, don’t forget to showcase your leadership experience. We want to see how you've successfully managed teams in the past.
Use Clear Language: Keep your application clear and concise. Use straightforward language that reflects your understanding of the role and the consumer lending space. We appreciate clarity!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates!
How to prepare for a job interview at Harnham
✨Know Your Numbers
Make sure you brush up on your SQL skills and be ready to discuss how you've used data to drive customer strategies in the past. Being able to talk numbers will show that you can back up your strategies with solid evidence.
✨Showcase Leadership Experience
Prepare examples of how you've successfully led teams, especially in the context of existing customer strategy. Highlight specific projects where you managed a team and drove results, as this role requires strong leadership skills.
✨Understand the Business Landscape
Research the consumer lending space and be prepared to discuss current trends and challenges. This will demonstrate your industry knowledge and show that you're ready to contribute to the company's future growth.
✨Engage with Stakeholders
Think about how you've worked with senior members and other teams in previous roles. Be ready to share examples of how you effectively communicated and collaborated with stakeholders, as this is crucial for driving the business direction.
