Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Analyse customer data to deliver actionable insights and recommendations.
- Company: A leading digital consumer business focused on data-driven decision-making.
- Benefits: Competitive contract pay, flexible working options, and a chance to shape strategies.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Join a dynamic team and influence key business decisions with your insights.
- Qualifications: Strong SQL skills, experience with Power BI, and a background in e-commerce.
The predicted salary is between 50000 - 60000 £ per year.
The Company
They are a well-established, digitally led consumer business with a strong online and app-based customer proposition. Data and insights sit at the heart of their decision-making, supporting customer, brand and commercial strategy. The organisation is investing heavily in its data platforms and values insight that can be translated into clear, actionable outcomes.
The Role and Deliverables
- Role within the data and insights team, reporting into the Head of Insights.
- Develop and interpret customer and consumer insights across customer, brand and sentiment domains.
- Combine qualitative research with quantitative analysis to build a rounded view of customer behaviour.
- Deliver market share analysis and performance insight to inform go-to-market decisions.
- Produce clear, actionable recommendations for senior stakeholders.
- Contribute hands-on across projects already defined within the insights roadmap.
Your Skills & Experience
- Strong capability in SQL, with confidence working directly with large datasets.
- Proven experience using Power BI, with exposure to Tableau also beneficial.
- Background in a digitally led, customer-facing business, such as online retail, app-based or e-commerce environments.
- Ability to blend qualitative insight with quantitative analysis to tell a compelling customer story.
- Comfortable operating at manager level, providing strategic thinking while remaining hands-on.
- Experience working in fast-paced environments where confidentiality and sensitivity are required.
Customer Analytics Manager (Contract) in London employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Analytics Manager (Contract) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer analytics. We recommend using real data examples from your past experiences to showcase your skills in SQL and Power BI.
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly. Sometimes, the best opportunities come from being proactive and showing your interest before a role is even advertised.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Customer Analytics Manager (Contract) in London
Some tips for your application 🫡
Show Your Data Skills: Make sure to highlight your SQL and Power BI skills in your application. We want to see how you can work with large datasets and turn them into actionable insights, so don’t hold back on showcasing your experience!
Tell a Compelling Story: When discussing your past experiences, focus on how you've blended qualitative and quantitative insights to tell a customer story. We love seeing how you can connect the dots and make data relatable!
Be Clear and Concise: Your written application should be straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your recommendations are easy to understand. Remember, we’re looking for actionable insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Harnham
✨Know Your Data Inside Out
Make sure you brush up on your SQL skills and be ready to discuss how you've worked with large datasets in the past. Be prepared to share specific examples of how you've used data to drive insights and decisions.
✨Showcase Your Analytical Skills
Prepare to demonstrate your experience with tools like Power BI and Tableau. Bring along examples of dashboards or reports you've created, and be ready to explain how they contributed to actionable business outcomes.
✨Blend Qualitative and Quantitative Insights
Think about how you've combined qualitative research with quantitative analysis in previous roles. Be ready to tell a compelling story about customer behaviour that showcases your ability to interpret data in a meaningful way.
✨Be Hands-On and Strategic
During the interview, highlight your ability to operate at a managerial level while still being hands-on. Share examples of projects where you've contributed both strategically and practically, showing that you can balance high-level thinking with detailed execution.