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For Companies At a Glance
- Tasks: Shape CRM & Loyalty strategy through actionable customer insights and analytics projects.
- Company: Leading UK retail brand with a high-impact analytics function.
- Benefits: Up to £80,000 salary, performance bonus, private healthcare, and flexible working.
- Other info: Collaborative culture with opportunities for growth and influence.
- Why this job: Make a real impact on customer strategy and drive commercial performance.
- Qualifications: Strong SQL skills and experience in marketing or customer analytics.
The predicted salary is between 80000 - 80000 £ per year.
We're partnering with a leading UK retail brand to hire an Analytics Manager to play a key role in shaping their CRM & Loyalty strategy. This is an exciting opportunity to join a growing, high-impact analytics function operating as a "boutique" team within a major organisation. You'll work closely with CRM and Loyalty stakeholders to drive customer insight, campaign effectiveness, and commercial performance.
The Role
- Partner with CRM & Loyalty teams to deliver actionable customer insights
- Lead analytics projects across:
- Customer segmentation & targeting
- Loyalty programme optimisation
- Campaign performance (email, web, push, in-store)
- Basket and category performance analysis
What We're Looking For
- Strong SQL skills (core requirement)
- Python experience (desirable)
- Background in marketing, CRM, or customer analytics
- Experience working across multiple customer channels
- Ability to translate data into commercial insight
- Retail experience is beneficial but not essential – strong customer/marketing analytics experience is key.
The Team
- High-growth analytics function with strong leadership
- This role sits within the CRM & Loyalty pillar
- Opportunity to influence strategy and build capability
- Collaborative culture with ambitious plans for expansion
Package & Benefits
- Up to £80,000 base salary
- Performance bonus
- Private healthcare (Bupa)
- 14% pension contribution (matched)
- Flexible working environment
Interview Process
- Introductory conversation (Teams)
- SQL & numerical assessment (remote)
- Final stage including presentation + competency interview
- Final stakeholder conversation
If you're looking to step into a high-impact role where you can shape customer strategy through data, this is a fantastic opportunity to make your mark. Apply now or get in touch to learn more.
Analytics Manager (Retail) in London employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Analytics Manager (Retail) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in CRM and analytics. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for your interviews by brushing up on your SQL and Python skills. Practise common interview questions related to customer analytics and be ready to showcase how you can translate data into actionable insights.
✨Tip Number 3
Don’t underestimate the power of a strong personal brand. Update your LinkedIn profile to reflect your skills and experiences relevant to CRM and loyalty strategies. Share insights or articles to show your passion for the field!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Analytics Manager (Retail) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Analytics Manager. Highlight your SQL skills and any experience with Python, as well as your background in CRM and customer analytics. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about analytics in retail and how your experience aligns with our goals. Let us know how you can help shape our CRM & Loyalty strategy.
Showcase Your Projects: If you've worked on relevant analytics projects, don’t hold back! Share specific examples of how you've driven customer insights or improved campaign performance. We love seeing real-world applications of your skills.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Harnham
✨Know Your SQL Inside Out
Since strong SQL skills are a core requirement for the Analytics Manager role, make sure you brush up on your SQL knowledge. Practice writing complex queries and be ready to discuss how you've used SQL in past projects. This will show your technical prowess and give you confidence during the assessment.
✨Showcase Your Analytical Projects
Prepare to talk about specific analytics projects you've led or contributed to, especially those related to customer segmentation, campaign performance, or loyalty programme optimisation. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for interviewers to see your impact.
✨Familiarise Yourself with Modern Data Tools
The job mentions working with tools like Databricks and Python. If you're not already familiar with them, take some time to learn the basics. Even if you don't have extensive experience, showing that you're proactive about learning these tools can set you apart from other candidates.
✨Understand the Retail Landscape
While retail experience isn't essential, having a solid understanding of the retail industry and its challenges can be a big plus. Research current trends in CRM and loyalty strategies within retail, and be prepared to discuss how data can drive commercial performance in this sector.