Overview
We’re hiring for two Digital Analyst positions within a growing Customer & Digital Analytics team for a major UK retailer.
The role focuses on eCommerce, customer experience, and digital performance, working closely with eCommerce, UX, Product, and Marketing teams to analyze customer behaviour and improve online performance.
Responsibilities
- Analyze customer and website behaviour data.
- Use SQL to interrogate large datasets.
- Work with GA4 and digital performance data.
- Build and maintain reports and dashboards.
- Support website optimisation and UX initiatives.
- Monitor basket value, conversion, customer journeys, and channel performance.
- Deliver actionable recommendations to stakeholders.
- Partner with eCommerce, Product, and Digital teams on business‑critical projects.
Senior Digital Analyst focus
- Stakeholder management.
- Insight generation.
- Commercial recommendations.
- Driving action from analysis.
What we’re looking for
Digital Analyst
- Up to £37,000.
- 1‑2 years’ experience in analytics.
- SQL experience.
- Experience working with digital, customer, or website data.
- Strong analytical mindset.
- Good communication skills.
- Experience with GA4 or similar tools is beneficial.
Senior Digital Analyst
- Up to £45,000.
- 2+ years’ experience in Digital Analytics.
- Strong SQL skills.
- Experience analysing website and customer behaviour.
- Strong stakeholder and insight delivery skills.
- Ability to translate data into clear commercial recommendations.
- Confidence presenting findings to different business teams.
Highly desirable experience
- Retail or eCommerce background.
- GA4.
- BigQuery.
- Digital performance analysis.
- Conversion and customer journey analysis.
- UX and testing analytics.
- Power BI, Tableau, or similar visualisation tools.
Why join?
- Join a mature analytics function with strong leadership.
- Work on high‑traffic eCommerce platforms.
- Exposure to Product, UX, Marketing, and eCommerce teams.
- Strong opportunity for career development.
- Fast interview process.
- Genuine influence on customer experience and digital performance.
Interview Process
Single‑stage interview with fast feedback and decision‑making process.
If you’re a Digital Analyst with strong SQL skills and experience exploring customer behaviour, website performance, and digital journeys, we’d love to hear from you.
Ecommerce Digital Analyst: SQL & GA4 Insights in Liverpool employer: Harnham
Join a leading UK-based media organisation at the forefront of digital transformation, where your role as Director of Streaming Product and Growth will be pivotal in shaping the future of their subscription services. With a strong emphasis on innovation and a collaborative work culture, you'll have access to significant growth opportunities, competitive salary packages, and a performance-based bonus structure, all while working in a dynamic environment that values data-driven decision making and customer-centric strategies.
