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For Companies At a Glance
- Tasks: Lead process improvement and optimise operations using Lean methodology.
- Company: Major financial services organisation undergoing digital transformation.
- Benefits: Up to £65,000 salary, hybrid work, 25 days leave, and private healthcare.
- Why this job: Join a collaborative team and make a real impact on digital transformation projects.
- Qualifications: Experience in process improvement, data analysis, and digital tools like Salesforce.
- Other info: Opportunity for career growth in a dynamic, product-led environment.
The predicted salary is between 46800 - 78000 £ per year.
A major financial services organisation is undergoing significant digital transformation, moving from legacy systems into a modern, product-led operating model. They are mid-way through migrating core operations onto Salesforce and embedding intelligent automation across the business.
The Role
As a Process Consultant, you will lead process improvement across digital and operational teams, using Lean thinking to redesign and optimise end-to-end processes. This role sits at the intersection of Product, Digital and Operational Excellence. You will be part of a collaborative team from varied backgrounds including financial services, telecoms, energy, manufacturing, and consulting. The team consists of 3 Optimisation Consultants and 6 Process Analysts, with matrix leadership responsibility over the analysts.
Key Responsibilities
- Lead process improvement using Lean methodology.
- Partner with Digital teams, Product Owners and Operations to identify opportunities.
- Work hands‑on to map processes, analyse data, and design improvements.
- Determine how technology can enable process change (Salesforce, RPA, AI).
- Coach Process Analysts and uplift capability in data analysis.
- Influence stakeholders across the business including Directors and Heads of function.
- Present complex findings clearly.
- Work in agile product teams alongside developers and product owners.
Example Project
The organisation processes 500,000 healthcare invoices per year. Some breach a 30-day SLA. You would break down data by invoice type, identify delays, analyse root causes, map the process, use Lean thinking to redesign the flow, decide where digital tools can help, and present clear recommendations.
What You’ll Work On
- Large-scale Salesforce transformation.
- Agile product teams.
- Digital optimisation using RPA, process mining, and intelligent automation.
- Process mapping using ARIS.
- Focus on optimising before digitalising, not automating broken processes.
- Deep Lean expertise.
- Strong process improvement and design capability.
- Data‑driven mindset, comfortable with numbers and problem‑solving.
- Strong Excel skills.
- Digital exposure in RPA, automation, AI, or product environments.
- Confident communicator.
- High EQ and collaborative.
- Natural problem solver and self‑starter.
- SQL and Power BI.
- Salesforce exposure.
- Tools: UI Path, ARIS, process mining.
- Background in financial services, telecoms, energy, manufacturing, consulting, or digital product.
Salary
Up to £65,000. Bonus: 10% target. Location: Birmingham, Leicester, or Leeds (your choice). Hybrid: 2 days per week in office (moving to 3 days from September). Notice: Up to 3 months accepted. 25 days annual leave. Company pension. Life assurance. Private healthcare. 1 paid charity day. Season ticket loan.
Interview Process
- Stage 1: 30‑minute virtual intro with Product Lead.
- Stage 2: 2‑hour virtual interview with structured Lean questions and presentation.
- Stage 3: 30‑minute final with Head of Business Design & Optimisation.
Strong candidates progress quickly.
About the Team
This is a pragmatic, collaborative team that combines Lean, data and digital thinking. The business is looking for optimisation specialists who can bridge the gap between traditional operational excellence and digital transformation. If you have deep Lean expertise, are comfortable with data, and have exposure to digital and automation, this is a rare opportunity to work on large‑scale digital transformation in a modern, product‑led environment.
For more information or to apply, please get in touch.
Process Consultant in Leeds employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Consultant in Leeds
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Process Consultant gig.
✨Tip Number 2
Prepare for those interviews by practising your Lean methodology knowledge. We suggest running through common process improvement scenarios and how you’d tackle them. This will show you’re ready to hit the ground running!
✨Tip Number 3
Don’t forget to showcase your data-driven mindset! Bring examples of how you’ve used data analysis to drive process improvements in past roles. We want to see your problem-solving skills in action!
✨Tip Number 4
Apply through our website for a smoother process! We’re all about making things easy for you. Plus, it shows you’re genuinely interested in joining our team and being part of this exciting digital transformation journey.
We think you need these skills to ace Process Consultant in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Process Consultant. Highlight your experience with Lean methodology, digital transformation, and any relevant tools like Salesforce or RPA. We want to see how your background fits into our collaborative team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about process improvement and how you can contribute to our digital transformation journey. Keep it engaging and personal – we love a good story!
Showcase Your Data Skills: Since this role involves a lot of data analysis, make sure to highlight your comfort with numbers and tools like Excel, SQL, or Power BI. We’re looking for someone who can turn data into actionable insights, so don’t hold back on your achievements!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you in front of the right people quickly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Harnham
✨Master Lean Methodology
Make sure you brush up on your Lean thinking principles before the interview. Be ready to discuss how you've applied these methodologies in past roles, especially in process improvement. Think of specific examples where you’ve successfully redesigned processes and the impact it had.
✨Know Your Tech Tools
Familiarise yourself with the tools mentioned in the job description, like Salesforce, RPA, and Power BI. Be prepared to explain how you’ve used these technologies to enable process change or improve efficiency in previous projects. Showing that you can bridge the gap between tech and process will impress the interviewers.
✨Data-Driven Mindset
Since this role requires a strong data analysis capability, come equipped with examples of how you've used data to drive decisions. Whether it's through Excel or SQL, be ready to discuss how you’ve analysed data to identify root causes and recommend improvements.
✨Engage with Stakeholders
Demonstrate your ability to influence and communicate effectively with stakeholders at all levels. Prepare to share experiences where you’ve presented complex findings clearly, especially to senior management. This will show that you can not only analyse but also convey your insights effectively.
