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- Tasks: Lead IT systems and automate processes in a fast-paced banking environment.
- Company: Join a high-growth UK banking business supporting fintech partners.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing IT operations and resilience.
- Qualifications: Strong knowledge of Atlassian tools and experience in automation.
- Other info: Dynamic team environment with a focus on innovation and collaboration.
The predicted salary is between 48000 - 72000 £ per year.
Hybrid - 2-3 days a week in office (London, Liverpool Street). Join a high-growth UK banking business supporting 200+ fintech partners through Banking-as-a-Service infrastructure. This is a key role in building a modern, automated IT function with strong operational resilience as the UK organisation scales rapidly.
The role involves taking full ownership of internal IT systems and the Atlassian environment, with a strong focus on automation, access management, incident processes, and SSO. You will lead a small SysAdmin team and work closely with Engineering and SRE.
What you will do:
- Own Atlassian Cloud / Jira Service Management (workflows, rules, automations)
- Design and improve incident management + alerting processes in JSM
- Automate joiner/mover/leaver workflows (JSM + Entra ID)
- Build automated access audits, reviews, and recertification
- Create reporting/dashboards for CIO + Board
- Drive improvements in operational resilience and IT processes
What we are looking for:
- Strong hands-on Atlassian/JSM knowledge (beyond admin basics)
- Proven experience building automation from scratch
- Proactive, high-ownership operator with strong communication skills
- Comfortable in scale-up and/or regulated environments
- In-person technical (JSM rules/automation + Atlassian)
Lead IT Systems Administrator employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead IT Systems Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech and IT sectors. Attend meetups or webinars related to banking-as-a-service and automation. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your Atlassian and automation expertise. This can be a great conversation starter during interviews and shows you’re proactive about your work.
✨Tip Number 3
Prepare for those technical interviews! Brush up on your knowledge of JSM rules and automation processes. We recommend doing mock interviews with friends or using online platforms to get comfortable with the format.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team!
We think you need these skills to ace Lead IT Systems Administrator
Some tips for your application 🫡
Show Your Atlassian Expertise: Make sure to highlight your hands-on experience with Atlassian and Jira Service Management in your application. We want to see how you've gone beyond the basics and really made an impact with automation and incident management.
Demonstrate Your Automation Skills: Since this role is all about building automation from scratch, share specific examples of projects where you've successfully implemented automated processes. We love seeing proactive problem solvers who take ownership!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Use keywords from the job description to show us that you understand what we're looking for and how you fit into our vision for a modern IT function.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our high-growth banking business!
How to prepare for a job interview at Harnham
✨Know Your Atlassian Inside Out
Make sure you brush up on your Atlassian Cloud and Jira Service Management skills. Be ready to discuss specific workflows, automations, and incident management processes you've implemented in the past. This role is all about ownership, so showcasing your hands-on experience will definitely impress.
✨Showcase Your Automation Skills
Prepare examples of how you've built automation from scratch. Whether it's joiner/mover/leaver workflows or automated access audits, having concrete examples will demonstrate your proactive approach and technical prowess. Don't just talk about what you've done; explain the impact it had on operational resilience.
✨Communicate Clearly and Confidently
As a lead, strong communication is key. Practice explaining complex IT concepts in simple terms, as you'll need to collaborate with various teams. During the interview, be clear about your thought process and how you approach problem-solving, especially in regulated environments.
✨Prepare for Technical Questions
Expect some in-person technical questions focused on JSM rules and automation. Brush up on these topics and think through potential scenarios they might ask you about. Being well-prepared will not only boost your confidence but also show that you're serious about the role.
