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For Companies At a Glance
- Tasks: Own multi-channel lifecycle campaigns that engage millions across the UK.
- Company: Join a fast-paced, data-driven marketing team at Harnham.
- Benefits: Enjoy a fully remote role with flexible working options.
- Why this job: Make a real impact on customer engagement and retention strategies.
- Qualifications: Experience in CRM or lifecycle marketing, ideally with Braze.
- Other info: Collaborate with diverse teams and optimise campaign performance.
The predicted salary is between 36000 - 60000 £ per year.
Join a fast-paced, data-driven marketing team and take ownership of multi-channel lifecycle campaigns that engage millions of members across the UK. Reporting into the CRM Lead, you’ll play a key role in building, scheduling, and optimising automated customer journeys that drive engagement, retention, and reactivation.
The Role
- Build and schedule lifecycle, transactional, and promotional campaigns across email, push, SMS, and in-app (Braze)
- Manage automated journeys such as onboarding, renewal, and win-back flows
- Maintain accurate, personalised campaign content and offers
- Work collaboratively with Product, Member Services, and Legal to ensure campaigns meet compliance and business goals
- Support campaign QA, reporting, and ongoing performance optimisation
Your Skills & Experience
- Experience in CRM or lifecycle marketing (ideally in digital/subscription environments)
- Hands-on experience with Braze or similar marketing automation/CRM tools
The Benefits
- Fully remote role
How to Apply
Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.
Senior CRM Executive - 9-Month FTC in Killamarsh employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM Executive - 9-Month FTC in Killamarsh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Harnham or similar companies. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your CRM knowledge and the tools mentioned in the job description, like Braze. We want you to show off your skills and how you can make an impact right from day one!
✨Tip Number 3
Don’t forget to showcase your past successes in lifecycle marketing during interviews. Use specific examples that highlight your experience with multi-channel campaigns and how they drove engagement and retention.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to take on the challenge of engaging millions of members.
We think you need these skills to ace Senior CRM Executive - 9-Month FTC in Killamarsh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your CRM or lifecycle marketing experience, especially if you've worked with tools like Braze. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how your background aligns with our goals. Keep it engaging and personal – we love a bit of personality!
Showcase Relevant Projects: If you've managed campaigns or automated journeys before, don’t hold back! Share specific examples of your work that demonstrate your ability to drive engagement and retention. We’re keen to see what you’ve achieved!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Harnham
✨Know Your CRM Tools
Make sure you brush up on your knowledge of Braze or any similar marketing automation tools. Be ready to discuss how you've used these platforms in past roles, as this will show your hands-on experience and understanding of the technology.
✨Showcase Your Campaign Success
Prepare specific examples of successful lifecycle campaigns you've managed. Highlight the strategies you used for engagement, retention, and reactivation, and be ready to discuss the results. Numbers speak volumes, so if you can quantify your success, do!
✨Collaboration is Key
Since the role involves working with various teams like Product and Member Services, think of examples where you've successfully collaborated with others. This will demonstrate your ability to work cross-functionally and ensure compliance with business goals.
✨Prepare for Compliance Questions
Given the importance of compliance in marketing campaigns, be prepared to discuss how you've ensured that your campaigns meet legal requirements. Familiarise yourself with common compliance issues in CRM and be ready to share how you've navigated them in the past.
