At a Glance
- Tasks: Provide friendly IT support and assist with technology projects in a dynamic environment.
- Company: Join Harnham, an award-winning global recruitment consultancy in Data and Analytics.
- Benefits: Enjoy company meals, free snacks, gym membership, and early finishes on Fridays.
- Other info: Receive practical training and opportunities for career growth in a supportive team.
- Why this job: Gain hands-on experience in IT, cyber security, and AI while supporting a global team.
- Qualifications: Interest in technology and foundational knowledge of Microsoft 365 and cloud applications.
The predicted salary is between 63000 - 77000 £ per year.
If you are interested in building a career in technology and want a role where you can learn through hands-on experience, this could be the perfect opportunity for you.
We are looking for a curious and service-minded Junior Technology Analyst to join Harnham’s internal IT team.
You will help support our employees with their day-to-day technology needs while developing your knowledge across IT administration, cyber security, AI and business systems.
You do not need to be an expert in every area from day one.
We are looking for someone with strong foundations, good judgement, a genuine interest in technology and a willingness to learn.
You will work closely with colleagues within our IT team, as well as our external technology partners and managed service provider.
This will give you access to practical coaching, specialist support and exposure to a modern, cloud-based Microsoft environment.
Harnham is an award-winning global recruitment consultancy specialising in Data and Analytics. Our headquarters are in Wimbledon, with teams across the UK, US and Europe.
Technology is central to how our people work, collaborate and support our clients.
This is an exciting opportunity to join our growing IT function and support a global user base while building experience across a broad range of technical areas.
The role is designed to develop over time.
You will receive support from the internal team and our external technology partners, with opportunities to build your skills across Microsoft cloud administration, cyber security, responsible AI adoption, automation and technology projects.
The Role
This is a varied, hands-on role combining day-to-day user support and IT administration with growing exposure to cyber security, AI and technology improvement projects.
Your responsibilities will include
- Providing friendly first-line support to users across Windows devices, Microsoft 365 applications and other core business systems.
- Supporting joiners, movers and leavers, including account creation, access changes, equipment preparation and the timely removal of access.
- Logging, prioritising and progressing incidents and requests, working with our managed service provider and specialist suppliers when required.
- Helping administer Microsoft 365, Microsoft Entra ID and other cloud-based platforms.
- Preparing and deploying laptops and other equipment for new and existing employees.
- Maintaining accurate records relating to assets, licences, access and technical processes.
- Supporting routine cyber security activity, including security alerts, access reviews, device compliance, phishing simulations and vulnerability follow-up.
- Helping colleagues use Microsoft Copilot and other approved AI tools safely and effectively.
- Creating straightforward how-to guides, FAQs and short training materials.
- Assisting with the testing, piloting and rollout of new technology.
- Identifying recurring issues and suggesting improvements through better documentation, training or automation.
- What We Are Looking For
For this role, we value your interest in technology, approach to problem-solving and willingness to develop more than extensive formal experience.
We are looking for someone who
- Has a genuine interest in IT, cyber security and the practical use of AI.
- Has a foundational understanding of Microsoft 365, Windows and cloud-based applications, gained through work, study, an apprenticeship, personal projects or independent learning.
- Takes a structured and methodical approach to troubleshooting.
- Communicates clearly and has the patience to explain technical topics to non-technical users.
- Is organised, dependable and attentive to detail.
- Understands the importance of confidentiality, security and following agreed processes.
- Enjoys helping others and is comfortable working in a busy, service-focused environment.
- Is proactive, curious and motivated to continue learning.
Experience with Microsoft Entra ID, Intune, Defender, Power Automate, Power Shell or generative AI tools would be useful, but it is not essential.
We would also welcome applicants who have completed or are working towards qualifications such as MS-900, AZ-900, SC-900 or Comp TIA A+.
What We Offer
The main benefit of this opportunity is the practical training and exposure you will receive from our internal team and external technology partners.
You will have the opportunity to build experience across IT support, Microsoft cloud technology, cyber security, AI, automation and project delivery.
You will also receive
- Company incentives, including team and company meals
- Free snacks and drinks in the office
- Free gym membership after probation
- A 4 pm finish every Friday, all year round
- #J-18808-Ljbffr
Junior IT Analyst employer: Harnham
As a leading specialist data consultancy, we pride ourselves on fostering a collaborative and innovative work culture that empowers our Analytics Engineering Consultants to thrive. With a focus on professional development, we offer extensive growth opportunities and the chance to work on high-impact projects across diverse industries, all while enjoying the flexibility of remote work in the UK. Join us to be part of a team that values your expertise and encourages you to influence strategy and drive meaningful change for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Junior IT Analyst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Harnham values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Harnham might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Harnham!
✨Direct Apply to Harnham
Let's not forget to apply directly through the Harnham website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Junior IT Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Harnham.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Harnham. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Harnham
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
