At a Glance
- Tasks: Lead the experimentation strategy to enhance customer experience and marketing efforts.
- Company: Tech-focused insurance business in London with a dynamic work culture.
- Benefits: Salary up to £60,000 plus a bonus of 20% and flexible working options.
- Other info: Join a forward-thinking team with opportunities for professional growth.
- Why this job: Make a real impact on customer journeys and drive meaningful improvements.
- Qualifications: 5+ years in CRO with expertise in experimentation tools and insights application.
The predicted salary is between 60000 - 60000 £ per year.
Harnham is seeking a Customer Experience Optimisation Manager to join their tech-focused insurance business in London. This hybrid role will focus on owning the experimentation strategy across marketing, customer experience, and product teams.
The ideal candidate should have over 5 years of experience in CRO, a strong understanding of experimentation tools, and the ability to turn insights into tangible improvements.
The position offers a salary up to £60,000 and a bonus of up to 20%.
Hybrid CRO & Customer Journey Lead employer: Harnham
Harnham is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about customer experience optimisation. Located in the vibrant city of London, employees benefit from a competitive salary package, including a generous bonus structure, and ample opportunities for professional growth within a tech-focused environment. Join us to make a meaningful impact while collaborating with talented teams across marketing, customer experience, and product development.
