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- Tasks: Shape digital insights to influence key commercial decisions and enhance online performance.
- Company: Established retail brand focusing on digital excellence and innovation.
- Benefits: Hybrid working, competitive salary, and opportunities for career progression.
- Other info: Collaborative culture with clear visibility across teams and growth opportunities.
- Why this job: Make a real impact on customer experience and digital operations in a dynamic environment.
- Qualifications: Experience in ecommerce, strong data skills, and excellent stakeholder management.
The predicted salary is between 50000 - 60000 £ per year.
This is a brand-new opportunity to shape how digital insight influences key commercial decisions. You will be the digital voice across the buy cycle, directly impacting online performance, customer experience, and cross‑functional trading decisions. They are a well‑established retail brand with a growing focus on digital excellence. With increasing investment in ecommerce, data, and customer experience, they are building out their digital operations capability to better link online demand with merchandising, planning, and inventory functions. You will sit within the digital visual merchandising organisation and act as the dedicated digital counterpart to Buying, Planning, Inventory, Site Operations, and Commercial teams.
Providing insight across customer behaviour, onsite performance, availability metrics, and digital trading trends to influence pre‑season planning and in‑season decisions.
- Be the link between merchandising and digital metrics, using product views, conversions etc as part of your KPIs and decision making.
- Flagging risks early, such as light stock positions or delivery timings that may impact digital performance.
- Using availability and performance data to support removal decisions, size depth alignment, and commercial optimisation.
- Acting as a key partner in trading forums, planning meetings, and digital alignment sessions.
- Managing weekly and monthly reporting to surface trends across product performance, zero sellers, customer navigation, and demand signals.
Strong stakeholder management experience, particularly with buying, planning, or inventory teams.
- Commercial experience in ecommerce or retail, with exposure to digital performance metrics such as conversion, product views, and availability.
- Confident working with data, using Excel and reporting tools to translate insight into clear, actionable recommendations.
- A collaborative, communicative personality suited to influencing decisions and championing the digital customer.
Hybrid working with two days per week in their central London office.
- Clear visibility and impact across commercial, digital, and merchandising teams.
- Opportunities for progression as the digital operations capability continues to grow.
If this sounds like the right next step for you, please apply with your CV for immediate consideration.
Digital Merchandising Operations Manager in Hull employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Merchandising Operations Manager in Hull
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in digital merchandising. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with digital metrics and ecommerce strategies. This will help you stand out during interviews and discussions.
✨Tip Number 3
Stay updated on industry trends! Follow relevant blogs, podcasts, or social media accounts to keep your knowledge fresh. This will not only help in interviews but also show your passion for the field.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to reflect how your skills align with the role of Digital Merchandising Operations Manager.
We think you need these skills to ace Digital Merchandising Operations Manager in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Digital Merchandising Operations Manager. Highlight your experience with digital performance metrics and stakeholder management, as these are key for us.
Showcase Your Data Skills: Since this role involves a lot of data analysis, don’t shy away from showcasing your Excel skills and any reporting tools you’ve used. We want to see how you can turn data into actionable insights!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially when it comes to your achievements and how they relate to the job.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people!
How to prepare for a job interview at Harnham
✨Know Your Digital Metrics
Familiarise yourself with key digital performance metrics like conversion rates, product views, and availability. Be ready to discuss how these metrics influence decision-making in merchandising and trading forums. This shows you understand the role's impact on online performance.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully collaborated with buying, planning, or inventory teams in the past. Highlight your ability to communicate effectively and influence decisions, as this is crucial for the role.
✨Be Data-Driven
Brush up on your Excel skills and any reporting tools you’ve used. Be prepared to explain how you’ve used data to make actionable recommendations in previous roles. This will demonstrate your confidence in working with data, which is essential for this position.
✨Understand the Company’s Digital Strategy
Research the company’s current digital initiatives and their focus on ecommerce and customer experience. Being able to discuss their strategy and how you can contribute will show your genuine interest and alignment with their goals.