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For Companies At a Glance
- Tasks: Lead a team to analyse customer data and enhance user engagement.
- Company: Join a major networking site making waves in the digital world.
- Benefits: Enjoy flexible working with 2 days in the office and competitive salary.
- Why this job: Shape the future of customer analytics and make a real impact.
- Qualifications: Experience in data analysis and team leadership is essential.
- Other info: Opportunity to grow a new function within a dynamic company.
The predicted salary is between 72000 - 168000 £ per year.
London (2 days per week)
Up to £120,000
Harnham is working with a huge networking site to find a Head of Customer Analytics, setting up the function and leading the team to find out who is using the website and how.
The Role
- This hands-on role involves leading a team of three to work on customer data, tracking user journeys and understanding how best to keep users coming back for more.
- Owning customer segmentation, lifetime value modelling, and attribution.
- Partnering with teams across the company to guide data-driven decisions.
- Building and maintaining dashboards and reports to track customer behaviour and key metrics.
- Leading and growing the customer analytics function.
To find out more about this opportunity, please send your CV to roshnibaillie@harnham.com or via the Apply link on this page.
Head of Customer Analytics employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Customer Analytics
✨Tip Number 1
Familiarise yourself with the latest trends in customer analytics and data-driven decision-making. This will not only help you understand the role better but also allow you to speak confidently about how you can contribute to the team.
✨Tip Number 2
Network with professionals in the field of customer analytics. Attend industry events or webinars where you can meet potential colleagues or mentors who can provide insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss your experience with customer segmentation and lifetime value modelling in detail. Be ready to share specific examples of how you've successfully implemented these strategies in previous roles.
✨Tip Number 4
Showcase your leadership skills by discussing how you've previously built and managed teams. Highlight any successful projects where you led a team to achieve significant results, as this will demonstrate your capability to grow the customer analytics function.
We think you need these skills to ace Head of Customer Analytics
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Head of Customer Analytics. Familiarise yourself with customer segmentation, lifetime value modelling, and how to track user journeys.
Tailor Your CV: Customise your CV to highlight relevant experience in customer analytics, team leadership, and data-driven decision-making. Use specific examples that demonstrate your ability to lead a team and drive results.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer analytics and your vision for the role. Mention how your skills align with the company's goals and how you can contribute to their success.
Follow Application Instructions: Ensure you submit your application via the specified method. In this case, send your CV to the provided email or use the Apply link on the page. Double-check for any additional requirements before submitting.
How to prepare for a job interview at Harnham
✨Showcase Your Analytical Skills
As a Head of Customer Analytics, you'll need to demonstrate your ability to analyse customer data effectively. Be prepared to discuss specific examples of how you've used data to drive decisions in previous roles.
✨Understand User Journeys
Familiarise yourself with user journey mapping and be ready to explain how you would approach tracking user behaviour on the platform. This will show your potential employer that you can think strategically about customer engagement.
✨Highlight Team Leadership Experience
Since this role involves leading a team, share your experiences in managing and developing teams. Discuss your leadership style and how you motivate others to achieve their best work.
✨Prepare for Cross-Department Collaboration
This position requires partnering with various teams across the company. Think of examples where you've successfully collaborated with other departments to achieve a common goal, and be ready to share these during the interview.
