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- Tasks: Lead teams in underwriting, payments, and fraud operations to drive performance.
- Company: Join a dynamic financial services business making waves in the industry.
- Benefits: Enjoy a competitive salary, bonus scheme, health insurance, and 25 days' holiday.
- Why this job: Make a real impact while mentoring future leaders in a fast-paced environment.
- Qualifications: Experience in managing credit operations and developing team management skills is essential.
- Other info: Collaborate with Credit Risk and Compliance for strategic operational improvements.
The predicted salary is between 72000 - 84000 £ per year.
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This range is provided by Harnham. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Harnham
Building Credit Risk, Fraud, and Pricing Analytics teams in the Lending and Insurance Sectors | The Talent Driving The Data and AI Revolution
HEAD OF CREDIT OPERATIONS
LONDON
THE COMPANY
This is an exciting opportunity with a fast-paced financial services business. The role offers the chance to lead an operations function scoping across underwriting, payments and fraud/financial crime and have a real impact in your role to make a difference to company performance.
THE ROLE
- Leading underwriting, payments and fraud/fincrime teams
- Keep the teams running well to achieve business KPIs whilst driving improvements
- Hire, manage, and mentor next level of managers
- Collaborate closely with Credit Risk and Compliance to create a reliable, ongoing feedback mechanism that bridges strategic policy and day-to-day operations.
- Optimise decision-making and application workflows by evaluating funnel metrics and partnering with technology teams to revamp key systems and processes.
- Booste team productivity through metrics-based performance tracking and incentive programs designed to drive continuous operational improvement.
YOUR SKILLS AND EXPERIENCE:
- Essential to have experience managing a large team in a credit operations function
- Experience in underwriting and operations
- Ideally experience in payments or fraud/fincrime (flexible on this)
- Experience developing management abilities in others
- Ability to be agile and work in a fast-paced, driven environment
SALARY AND BENEFITS
- Up to £120,000 base salary
- Company bonus scheme
- Health insurance
HOW TO APPLY
Please register your interest by sending your CV to Harnham through the ‘Apply’ link
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Analyst
-
Industries
Banking and Financial Services
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Head of Credit Operations employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Credit Operations
✨Tip Number 1
Network with professionals in the financial services sector, especially those who have experience in credit operations. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in underwriting and fraud prevention.
✨Tip Number 2
Familiarise yourself with the latest technologies and tools used in credit operations. Being knowledgeable about systems that enhance decision-making and application workflows will demonstrate your readiness to optimise processes at StudySmarter.
✨Tip Number 3
Prepare to discuss your leadership style and how you’ve successfully managed large teams in the past. Highlight specific examples of how you've mentored others and driven team performance through metrics-based tracking.
✨Tip Number 4
Stay updated on regulatory changes and compliance requirements in the financial sector. This knowledge will be crucial when collaborating with Credit Risk and Compliance teams, showcasing your ability to bridge strategic policy with day-to-day operations.
We think you need these skills to ace Head of Credit Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing large teams within credit operations. Emphasise any relevant achievements in underwriting, payments, or fraud/financial crime to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and experience in driving operational improvements. Mention specific examples of how you've optimised workflows or enhanced team productivity in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills related to credit risk, compliance, and performance tracking. Use metrics to demonstrate your impact in previous positions, as this will resonate well with the hiring company.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or inconsistencies. A polished application reflects your attention to detail and professionalism, which is crucial for a leadership role.
How to prepare for a job interview at Harnham
✨Showcase Your Leadership Skills
As a Head of Credit Operations, you'll be leading teams. Be prepared to discuss your previous leadership experiences, how you've managed large teams, and the strategies you've used to mentor and develop others.
✨Demonstrate Your Knowledge of Credit Operations
Familiarise yourself with the key aspects of credit operations, including underwriting, payments, and fraud prevention. Be ready to share specific examples of how you've improved processes or driven performance in these areas.
✨Highlight Your Collaboration Experience
This role requires close collaboration with Credit Risk and Compliance. Prepare to discuss how you've successfully worked with other departments to create effective feedback mechanisms and improve operational efficiency.
✨Prepare for Metrics-Based Discussions
Since boosting team productivity through metrics is crucial, be ready to talk about how you've used data to track performance and implement incentive programs. Share any relevant metrics you've improved in past roles.
