At a Glance
- Tasks: Lead the strategy and performance of collections and recoveries in a growing fintech.
- Company: Mission-driven African-founded fintech focused on accessible financial products.
- Benefits: Competitive salary, bonus, travel opportunities, and career growth.
- Other info: High ownership and influence in a purpose-driven culture.
- Why this job: Shape the future of collections while making a positive impact on customers.
- Qualifications: Strong product management experience in fintech or financial services.
The predicted salary is between 80000 - 100000 £ per year.
This is an opportunity to take ownership of a critical product area within a mission-led, African-founded fintech. You'll shape the future of collections and recoveries, bringing a strategic vision to a growing team while delivering meaningful outcomes for both customers and the business.
The Company: Our client is a technology-driven financial services business focused on delivering accessible, responsible financial products to underserved markets. They combine data, digital platforms, and customer-centric thinking to support sustainable growth for their customers.
As the business continues to scale, they are investing in their product capability and looking for an experienced product leader to bring specialist collections and credit expertise into the organisation.
The Role: You will own the strategy, roadmap, and performance of the collections and recoveries product domain, working closely with Operations, Credit Risk, Data, and Engineering teams.
- Defining and delivering the collections and recoveries product strategy
- Building scalable tools and workflows that improve operational effectiveness
- Developing customer segmentation and early-warning capabilities alongside Risk and Data teams
- Enhancing repayment journeys across digital and assisted channels
- Driving automation and reducing manual operational processes
- Using experimentation and analytics to improve repayment, recovery, and customer outcomes
- Establishing clear KPIs, reporting frameworks, and success measures
- Influencing senior stakeholders across Product, Operations, Risk, and Technology
- Supporting the development of more proactive and customer-focused collections approaches
- Mentoring and guiding junior product team members
Your Skills & Experience:
- Strong product management experience within banking, lending, fintech, payments, or financial services
- Direct experience with collections, recoveries, credit servicing, or lending products
- Proven success delivering transformation initiatives within collections or customer repayment environments
- Experience building and scaling data-led products and operational tooling
- Ability to translate complex business challenges into impactful product solutions
- Strong stakeholder management and communication skills
- Working knowledge of SQL and product analytics
- Experience with payments platforms, mobile money, or credit products would be advantageous
- Exposure to responsible lending, financial inclusion, or customer protection initiatives is beneficial
What They Offer:
- Salary up to £100,000
- Wider benefits package including bonus
- Travel to Kenya (headquarters) for team collaboration
- High levels of ownership and influence within a growing product organisation
- Opportunity to define the future direction of collections and recoveries products
- Exposure to senior leadership and strategic decision-making
- Career growth within a scaling fintech environment
- A purpose-driven culture focused on delivering positive customer outcomes
Locations
Senior Collections Product Manager in Hampshire, Portsmouth employer: Harnham
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StudySmarter Expert Advice🤫
We think this is how you could land Senior Collections Product Manager in Hampshire, Portsmouth
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Harnham. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Harnham.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Harnham. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Senior Collections Product Manager in Hampshire, Portsmouth
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Harnham and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Harnham how you can be a team player!
How to prepare for a job interview at Harnham
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Harnham.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Harnham's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
