At a Glance
- Tasks: Lead the strategy and performance of collections and recoveries in a mission-driven fintech.
- Company: Innovative African-founded fintech focused on accessible financial products.
- Benefits: Competitive salary, bonus, travel opportunities, and career growth.
- Other info: High ownership and influence in a growing product organisation.
- Why this job: Shape the future of collections while making a positive impact on customers.
- Qualifications: Strong product management experience in fintech or financial services.
The predicted salary is between 80000 - 100000 £ per year.
This is an opportunity to take ownership of a critical product area within a mission-led, African-founded fintech. You'll shape the future of collections and recoveries, bringing a strategic vision to a growing team while delivering meaningful outcomes for both customers and the business.
The Company: Our client is a technology-driven financial services business focused on delivering accessible, responsible financial products to underserved markets. They combine data, digital platforms, and customer-centric thinking to support sustainable growth for their customers.
As the business continues to scale, they are investing in their product capability and looking for an experienced product leader to bring specialist collections and credit expertise into the organisation.
The Role: You will own the strategy, roadmap, and performance of the collections and recoveries product domain, working closely with Operations, Credit Risk, Data, and Engineering teams.
- Defining and delivering the collections and recoveries product strategy
- Building scalable tools and workflows that improve operational effectiveness
- Developing customer segmentation and early-warning capabilities alongside Risk and Data teams
- Enhancing repayment journeys across digital and assisted channels
- Driving automation and reducing manual operational processes
- Using experimentation and analytics to improve repayment, recovery, and customer outcomes
- Establishing clear KPIs, reporting frameworks, and success measures
- Influencing senior stakeholders across Product, Operations, Risk, and Technology
- Supporting the development of more proactive and customer-focused collections approaches
- Mentoring and guiding junior product team members
Your Skills & Experience:
- Strong product management experience within banking, lending, fintech, payments, or financial services
- Direct experience with collections, recoveries, credit servicing, or lending products
- Proven success delivering transformation initiatives within collections or customer repayment environments
- Experience building and scaling data-led products and operational tooling
- Ability to translate complex business challenges into impactful product solutions
- Strong stakeholder management and communication skills
- Working knowledge of SQL and product analytics
- Experience with payments platforms, mobile money, or credit products would be advantageous
- Exposure to responsible lending, financial inclusion, or customer protection initiatives is beneficial
What They Offer:
- Salary up to £100,000
- Wider benefits package including bonus
- Travel to Kenya (headquarters) for team collaboration
- High levels of ownership and influence within a growing product organisation
- Opportunity to define the future direction of collections and recoveries products
- Exposure to senior leadership and strategic decision-making
- Career growth within a scaling fintech environment
- A purpose-driven culture focused on delivering positive customer outcomes
Senior Collections Product Manager in Glasgow employer: Harnham
Join a leading UK-based media organisation at the forefront of digital transformation, where your role as Director of Streaming Product and Growth will be pivotal in shaping the future of their subscription services. With a strong emphasis on innovation and a collaborative work culture, you'll have access to significant growth opportunities, competitive salary packages, and a performance-based bonus structure, all while working in a dynamic environment that values data-driven decision making and customer-centric strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Collections Product Manager in Glasgow
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Harnham. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Collections Product Manager in Glasgow
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Harnham.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Harnham's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Harnham
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Harnham.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Harnham will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Harnham employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
