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For Companies At a Glance
- Tasks: Lead personalisation strategy to enhance customer experiences and drive growth.
- Company: Join a forward-thinking company focused on data-driven transformation.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Other info: Dynamic environment with a focus on innovation and collaboration.
- Why this job: Make a real impact in a high-stakes role at the heart of customer engagement.
- Qualifications: Experience in personalisation strategy and strong SQL skills required.
The predicted salary is between 50000 - 65000 £ per year.
Staffordshire - hybrid working (50 percent office based) | £50,000 to £65,000 | 18 month fixed term contract
This is a newly created, high impact role sitting at the heart of a major customer growth transformation. You will shape how personalisation is designed and delivered across the customer lifecycle, directly supporting a strategic ambition to drive market share growth through data, analytics, martech and AI.
The Role
- You will own the personalisation strategy across the customer lifecycle, operating at the intersection of CRM activation, data science and digital product.
- Define how customer data is used to deliver personalised experiences at scale.
- Translate behavioural and frequency data into clear segmentation and personalisation frameworks.
- Develop best next action and audience strategies to support growth and engagement.
- Ensure personalisation is embedded across omni channel customer journeys.
- Act as a strategic connector between data science outputs, CRM execution and digital product experiences.
- Influence how personalisation supports customer engagement, loyalty and market share growth.
Your Skills and Experience
- Strong commercial experience in personalisation strategy, CRM strategy or customer analytics.
- Confidence working with customer and behavioural data to drive decision making.
- Ability to bridge technical data teams and marketing or CRM activation teams.
- Comfortable defining frameworks, strategy and direction rather than purely executing campaigns.
- Strong SQL capability with experience querying customer level data.
- Exposure to CRM platforms such as Braze and broader martech or AI driven personalisation tools.
How to Apply
If you are a strategic personalisation specialist looking to make a tangible impact within a data led growth programme, please apply to learn more.
Personalisation Analytics Manager in England employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personalisation Analytics Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your personalisation strategy experience.
✨Tip Number 3
Showcase your skills with a portfolio or case studies. If you’ve worked on personalisation strategies before, we suggest putting together examples that demonstrate your impact and results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Personalisation Analytics Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Personalisation Analytics Manager. Highlight your experience with personalisation strategy, CRM, and customer analytics. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about personalisation and how you can contribute to our growth. Be sure to mention any relevant tools or platforms you've worked with, like SQL or CRM systems.
Showcase Your Data Skills: Since this role involves a lot of data, don’t shy away from showcasing your strong SQL capabilities. Give examples of how you've used data to drive decision-making in previous roles. We love seeing numbers in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining the StudySmarter team!
How to prepare for a job interview at Harnham
✨Know Your Data
Make sure you brush up on your understanding of customer and behavioural data. Be ready to discuss how you've used data analytics in previous roles to drive personalisation strategies. This will show that you can bridge the gap between technical data teams and marketing.
✨Showcase Your Strategic Thinking
Prepare examples of how you've defined frameworks and strategies in past positions. Highlight your ability to influence customer engagement and loyalty through personalisation. This role is all about shaping strategy, so demonstrate your experience in doing just that.
✨Familiarise Yourself with Tools
Get comfortable with CRM platforms like Braze and any martech or AI-driven personalisation tools. If you have experience with SQL, be prepared to discuss how you've queried customer-level data to inform your decisions. This knowledge will set you apart from other candidates.
✨Understand the Customer Journey
Be ready to talk about how personalisation fits into omni-channel customer journeys. Think about how you've previously embedded personalisation across different touchpoints and how it can drive market share growth. This shows you're not just a strategist but also someone who understands execution.