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For Companies At a Glance
- Tasks: Lead a team to enhance the Braze CRM platform and support 16 brands.
- Company: Join a national hospitality conglomerate making waves in customer engagement.
- Benefits: Enjoy a hybrid work model with flexibility and competitive salary.
- Why this job: Be at the forefront of CRM innovation while leading a dynamic team.
- Qualifications: Proficient in HTML, CSS, SQL; team management experience required.
- Other info: This role is perfect for those with a blend of technical and business skills.
The predicted salary is between 36000 - 60000 £ per year.
We have partnered with a national conglomerate in the hospitality industry that is looking for a CRM Lead to manage their central expertise team.
As the CRM Lead, you will be at the forefront of adopting the Braze CRM platform and elevating its capabilities. Leading a team of 2, you will support 16 internal brands across various projects. This is the perfect opportunity for a CRM Lead with a strong balance of technical expertise and business acumen.
YOUR SKILLS AND EXPERIENCE
- Proficient with HTML, CSS, SQL, and Liquid.
- Experience managing teams.
- Experience in ESPs & CDPs.
- Experienced delivering multiple CRM campaigns.
HOW TO APPLY
Send your CV if your skills and experience match this opportunity.
Customer Relationship Management Lead employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Management Lead
✨Tip Number 1
Familiarise yourself with the Braze CRM platform before your interview. Understanding its features and capabilities will not only show your enthusiasm for the role but also demonstrate your readiness to lead the team effectively.
✨Tip Number 2
Prepare examples of successful CRM campaigns you've managed in the past. Be ready to discuss the strategies you used, the challenges you faced, and how you measured success, as this will highlight your experience and expertise.
✨Tip Number 3
Brush up on your technical skills, especially HTML, CSS, SQL, and Liquid. Being able to speak confidently about these technologies during your discussions will set you apart from other candidates.
✨Tip Number 4
Showcase your leadership abilities by preparing to discuss your management style and how you motivate teams. Highlight any previous experiences where you successfully led a team through a project or campaign.
We think you need these skills to ace Customer Relationship Management Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM platforms, particularly Braze, and showcases your technical skills in HTML, CSS, SQL, and Liquid. Emphasise any previous team management experience and successful CRM campaigns you've delivered.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are the perfect fit for the CRM Lead role. Discuss your passion for customer relationship management and how your skills align with the company's needs. Mention specific projects or achievements that demonstrate your expertise.
Showcase Your Technical Skills: In your application, provide examples of how you've used your technical skills to improve CRM processes or campaigns. This could include metrics or outcomes from previous roles that illustrate your impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a leadership role.
How to prepare for a job interview at Harnham
✨Showcase Your Technical Skills
Make sure to highlight your proficiency in HTML, CSS, SQL, and Liquid during the interview. Be prepared to discuss specific projects where you've successfully used these skills, as this will demonstrate your technical expertise.
✨Demonstrate Leadership Experience
Since the role involves managing a team, share examples of your previous leadership experiences. Discuss how you motivated your team, handled challenges, and achieved results together.
✨Familiarise Yourself with Braze
Research the Braze CRM platform before your interview. Understanding its features and capabilities will allow you to speak confidently about how you can leverage it to enhance the company's CRM efforts.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in CRM campaigns. Think of past experiences where you delivered successful campaigns and be ready to explain your thought process and outcomes.
