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- Tasks: Join a dynamic team to deploy exciting CRM campaigns using your coding skills.
- Company: Be part of a leading UK retail and hospitality brand transforming its CRM capabilities.
- Benefits: Enjoy a competitive salary, hybrid work model, and a supportive team environment.
- Why this job: This role offers hands-on experience in digital transformation and impactful customer engagement.
- Qualifications: Strong HTML, CSS, JavaScript skills and experience with CRM tools are essential.
- Other info: Work closely with marketing and analytics teams while collaborating with agency partners.
The predicted salary is between 36000 - 54000 £ per year.
Location: Hybrid (2x per month in Burton-on-Trent)
Salary: Up to £45,000
The Company
We're supporting a UK-wide retail and hospitality business scaling their in-house CRM capability. The brand is investing heavily in its data and CRM infrastructure, aiming to build high-performing campaigns that are accurate, responsive, and customer-focused.
The Role
This role is perfect for someone passionate about the deployment side of CRM campaigns. You’ll join a centralised CRM team, taking ownership of campaign deployment, ensuring campaigns are executed accurately, at pace, and in alignment with data regulations and segmentation strategies.
Key Responsibilities
- Develop and maintain CRM campaigns using HTML, JavaScript, CSS, and Liquid.
- Ensure campaigns are deployed accurately and meet regional or business segmentation requirements.
- Work closely with wider CRM, marketing, and analytics teams.
- Troubleshoot and ensure correct data flows across systems.
- Collaborate with agency partners where necessary.
Skills & Experience
Essential:
- Strong HTML/CSS/JavaScript coding skills.
- Experience deploying CRM campaigns.
- Experience with CRM tools such as Braze, Salesforce, Adobe, or Bloomreach.
- Strong attention to detail and quality assurance.
Desirable:
- Exposure to Liquid coding (Braze specific).
- Background in retail or marketing agency environments.
- Understanding of campaign data flows and logic-based segmentation.
Benefits
- Up to £45,000 base salary
- Hybrid working model (2x per month in Burton-on-Trent)
- Opportunity to be part of a digital transformation within a major UK brand
- Supportive and collaborative CRM team environment
How to Apply
Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page.
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Management Developer
✨Tip Number 1
Familiarise yourself with the specific CRM tools mentioned in the job description, such as Braze and Salesforce. Having hands-on experience or even completing online tutorials can give you a significant edge during discussions.
✨Tip Number 2
Showcase your coding skills by preparing a small portfolio of projects that highlight your HTML, CSS, and JavaScript capabilities. This will not only demonstrate your technical proficiency but also your passion for CRM development.
✨Tip Number 3
Network with professionals in the CRM field, especially those who have experience in retail or marketing agencies. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 4
Prepare to discuss your approach to troubleshooting data flows and ensuring campaign accuracy. Being able to articulate your problem-solving process will show your potential employer that you are detail-oriented and proactive.
We think you need these skills to ace Customer Relationship Management Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with HTML, CSS, and JavaScript, as well as any CRM tools you've used like Braze or Salesforce. Use specific examples to demonstrate your skills in deploying CRM campaigns.
Craft a Compelling Cover Letter: In your cover letter, express your passion for CRM and how your background aligns with the company's goals. Mention your attention to detail and any relevant experience in retail or marketing environments.
Showcase Relevant Projects: If you have worked on specific CRM campaigns or projects, include them in your application. Describe your role, the technologies used, and the outcomes achieved to illustrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Harnham
✨Showcase Your Technical Skills
Make sure to highlight your strong HTML, CSS, and JavaScript coding skills during the interview. Be prepared to discuss specific projects where you've deployed CRM campaigns, as this will demonstrate your hands-on experience and technical proficiency.
✨Understand the Company’s CRM Tools
Familiarise yourself with the CRM tools mentioned in the job description, such as Braze, Salesforce, and Adobe. Showing that you have experience with these platforms or similar ones will give you an edge and show your readiness to hit the ground running.
✨Emphasise Attention to Detail
Since the role requires a strong attention to detail, be ready to provide examples of how you've ensured quality assurance in your previous work. Discuss any processes you follow to double-check your work and ensure accuracy in campaign deployment.
✨Prepare for Collaboration Questions
As the role involves working closely with various teams, prepare to discuss your experience collaborating with others. Think of examples where you successfully worked with marketing, analytics, or agency partners to achieve campaign goals.
