CRM Strategy Director in London

CRM Strategy Director in London

London Full-Time 42000 - 84000 Β£ / year (est.) Home office (partial)
Harnham

At a Glance

  • Tasks: Lead client strategies, analyse customer journeys, and manage project briefs.
  • Company: Join a leading SaaS firm collaborating with top fashion brands.
  • Benefits: Enjoy a competitive salary, hybrid work, and exciting client interactions.
  • Other info: This role is perfect for those looking to grow in a fast-paced environment.
  • Why this job: Be part of a dynamic team driving impactful strategies in a vibrant industry.
  • Qualifications: Experience in data-focused CRM strategy and strong stakeholder management skills required.

The predicted salary is between 42000 - 84000 Β£ per year.

Direct message the job poster from Harnham Senior Recruitment Consultant - CRM, Data Strategy, Digital and Customer Insights at Harnham CRM STRATEGY DIRECTOR HYBRID – LONDON – 3 days a week THE COMPANY This SaaS business works with some of the biggest brands in the fashion industry, and they are now looking for a Strategy Director to drive the business forward even further! THE ROLE As a Strategy Director, you can expect to be involved in the following: Act as a key point of contact for clients, leading on their strategy on a daily basis Customer journey planning, insights delivery, and deep dive analytics Working across a variety of teams to make use of insights Create and overlook project briefs to ensure junior members of the team are excelling Communicate with a variety of stakeholders across the business YOUR SKILLS AND EXPERIENCE Experience working with data-focused strategy in CRM B2C experience is ideal Agency-side or vendor-side experience is needed Stakeholder communication and management capabilities are useful Ability to cross and up-sell will benefit your application BENEFITS Salary up to Β£70,000 Hybrid, 3 days a week in city centre office Opportunity to work with fantastic clients How to apply Express your interest by sending your CV to Theo via the apply link on this page. Seniority level Mid-Senior level Employment type Full-time Job function Marketing Industries Marketing Services and Software Development #J-18808-Ljbffr
Harnham

Contact Details:

Harnham Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land CRM Strategy Director in London

✨Tip Number 1

Reach out directly to the job poster, Theo, via LinkedIn or other professional networks. A personalised message expressing your interest in the CRM Strategy Director role can help you stand out and make a memorable impression.

✨Tip Number 2

Familiarise yourself with the latest trends in CRM and data strategy, especially within the fashion industry. Being able to discuss current challenges and opportunities during any conversations will demonstrate your expertise and enthusiasm for the role.

✨Tip Number 3

Prepare to showcase your experience in stakeholder management. Think of specific examples where you've successfully communicated and collaborated with various teams, as this is a key aspect of the role.

✨Tip Number 4

Highlight your ability to cross-sell and up-sell in previous roles. Be ready to discuss how these skills can benefit the company and its clients, as this will align well with the expectations of the Strategy Director position.

We think you need these skills to ace CRM Strategy Director in London

CRM Strategy Development
Data Analysis and Interpretation
Customer Journey Mapping
Stakeholder Management
Project Management
Cross-Selling and Up-Selling Techniques
Communication Skills

Some tips for your application 🫑

Understand the Role:Before applying, make sure you fully understand the responsibilities of a CRM Strategy Director. Highlight your experience in customer journey planning and data-focused strategy in your application.

Tailor Your CV:Customise your CV to reflect your relevant experience in B2C CRM strategies. Emphasise any agency-side or vendor-side experience, as well as your stakeholder communication skills.

Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the fashion industry and your ability to drive strategy. Mention specific examples of how you've successfully managed client relationships and delivered insights.

Follow Up:After submitting your application, consider sending a polite follow-up message to express your enthusiasm for the role. This can help keep your application top of mind for the hiring manager.

How to prepare for a job interview at Harnham

✨Know Your Data

As a CRM Strategy Director, you'll need to demonstrate your expertise in data-focused strategies. Brush up on your knowledge of customer journey analytics and be ready to discuss how you've used data to drive successful campaigns in the past.

✨Showcase Your Stakeholder Management Skills

This role requires excellent communication with various stakeholders. Prepare examples of how you've effectively managed relationships and communicated strategies in previous roles, especially in a B2C context.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving skills. Think about challenges you've encountered in previous positions and how you overcame them, particularly in relation to project briefs and team management.

✨Highlight Your Agency Experience

If you have agency-side or vendor-side experience, make sure to highlight it during the interview. Discuss specific projects where you successfully collaborated with clients and delivered impactful results, as this will resonate well with the hiring team.