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For Companies At a Glance
- Tasks: Create and optimise multi-channel campaigns using Braze for a membership-based organisation.
- Company: Fast-growing organisation offering exclusive discounts to key workers.
- Benefits: Competitive salary, predominantly remote work, and potential for permanent position.
- Why this job: Join a dynamic team and make a difference for emergency services and healthcare professionals.
- Qualifications: Experience in CRM or lifecycle marketing, with strong copywriting and campaign skills.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 28000 - 42000 £ per year.
Job Description
CRM Executive – Bloomreach/Braze
Hybrid – West London 2-3 days a week
Up to £35,000
This is a fantastic opportunity to join a highly respected digital and data-driven organisation working on CRM transformation for major household brands. You’ll play a key role in delivering multi‑channel campaigns, supporting large‑scale MarTech programmes, and developing your expertise within a top-tier CRM Enablement team.
The Company
They are a global digital transformation consultancy known for designing and delivering innovative, data-led marketing solutions. Operating across more than 50 markets, they help clients unlock value through strategy, technology, and flawless execution. Their MarTech teams combine cutting-edge technical capabilities with customer‑centric thinking, helping businesses accelerate growth and build stronger customer relationships.
The Role
As a CRM Executive, you will support the delivery of complex campaigns and play a key role in CRM transformation projects. Working with Bloomreach/Braze, you’ll ensure campaigns are executed accurately, insightfully, and in line with strategic customer objectives.
You will:
- Contribute to the development and execution of CRM strategies across multiple channels.
- Manage end-to-end campaign execution including briefing, build, segmentation, and analysis.
- Carry out campaign quality assurance checks to ensure flawless delivery.
- Support CRM transformation initiatives and system integrations.
- Work closely with internal teams to align CRM activity with business goals.
- Use data and analytics to identify trends, optimise performance, and improve customer engagement.
- Assist with change management and training to drive adoption of CRM tools.
- Monitor and report on CRM performance, providing actionable insights for improvement.
Your Skills & Experience
You will bring a strong foundation in CRM and digital marketing, along with hands‑on experience using Bloomreach/Braze.
You should have:
- Practical experience working with Bloomreach or Braze.
- Experience delivering multi‑channel campaigns (Email, SMS, Push).
- Strong analytical skills with the ability to interpret CRM data and campaign outcomes.
- Excellent attention to detail and a structured, logical approach.
- Strong communication skills and the ability to collaborate with a range of stakeholders.
- A solid academic background.
What They Offer
- Exposure to industry‑leading brands and complex CRM transformation programmes.
- Opportunities for progression within a growing MarTech Enablement function.
- Training, development, and the chance to deepen your expertise in Adobe Campaign and wider CRM technologies.
CRM Executive employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with CRM or in similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best campaigns, especially if you've worked with Braze or similar platforms. This will give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by practising common CRM-related questions. Think about how you've used data to drive decisions and be ready to share specific examples from your experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hands-on CRM or lifecycle marketing experience, especially if it's in a B2C or membership environment. We want to see how you fit into our world!
Show Off Your Copywriting Skills: Since strong copywriting is key for this role, include examples of your best work. Whether it’s email campaigns or social media posts, let us see your flair for crafting engaging content that resonates with audiences.
Be Data-Driven: We love a candidate who can back up their decisions with data! Mention any experience you have with monitoring campaign performance and using insights to optimise future efforts. Show us you’ve got that analytical mindset we’re after.
Apply Through Our Website: While you can send your CV to the provided email, we encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at Harnham
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge, especially with Braze or similar platforms. Be ready to discuss how you've used these tools in past roles, and think of specific examples where your campaigns made a real impact.
✨Showcase Your Copywriting Skills
Since the role involves developing templates and copy, prepare a few examples of your best work. Bring along snippets of successful email campaigns or SMS messages you've crafted, and be ready to explain your thought process behind them.
✨Be Data-Driven
This position requires a data-driven mindset, so come prepared with insights from your previous campaigns. Discuss how you've monitored performance metrics and what adjustments you made based on the data to improve results.
✨Understand Their Audience
Research the organisation's target audience, particularly emergency services and healthcare professionals. Think about how you can tailor campaigns to resonate with them, and be ready to share your ideas during the interview.
