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For Companies At a Glance
- Tasks: Create and optimise multi-channel campaigns using Braze for a membership-based organisation.
- Company: Fast-growing organisation supporting emergency services and healthcare professionals.
- Benefits: Competitive salary, predominantly remote work, and potential for permanent position.
- Why this job: Join a mission-driven team making a difference for key workers while developing your marketing skills.
- Qualifications: Experience in CRM or lifecycle marketing, preferably in B2C or membership settings.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
The predicted salary is between 28000 - 42000 £ per year.
They are a global digital transformation organisation known for delivering innovative, data-led customer experience solutions. Operating across more than 50 markets, they offer exposure to a broad range of industries and forward-thinking programmes of work!
The Role
As a CRM Executive, you will support the development and execution of multi-channel CRM strategies while contributing to large-scale transformation projects. You will:
- Deliver end-to-end campaign execution including planning, segmentation, QA, and performance evaluation.
- Support CRM transformation initiatives, ensuring smooth integration between systems and processes.
- Work collaboratively with internal teams to align CRM solutions with wider business objectives.
- Use analytics to uncover trends, optimise campaigns, and enhance customer engagement.
- Provide training and change management support to encourage adoption of new CRM tools.
- Monitor and report on CRM performance, offering insights for continuous improvement.
Your Skills & Experience
- CRM or lifecycle marketing experience.
- Experience with one of Bloomreach, Braze, or Adobe Campaign
- Strong analytical mindset with confidence working with customer data.
- A solid academic background.
- Experience within an agency, consultancy, or client-side CRM team.
What They Offer
- Salary up to £35,000
- Exposure to major household‑name brands
- A collaborative team culture with a focus on CRM innovation and industry-leading MarTech.
How to Apply
- If you\’re looking to step into a progressive CRM role with clear development opportunities, apply now.
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CRM Executive employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Network like a pro! Reach out to people in the CRM and marketing space, especially those who work with Braze or similar platforms. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best campaigns, especially those involving email, SMS, and push notifications. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on your data-driven mindset. Be ready to discuss how you've used analytics to optimise campaigns in the past. Employers love candidates who can back their decisions with solid data!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate individuals who can help us grow and make a difference.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hands-on CRM or lifecycle marketing experience, especially if it's in a B2C or membership environment. We want to see how you fit into our world!
Show Off Your Copywriting Skills: Since strong copywriting is key for this role, include examples of your best work. Whether it’s email campaigns or in-app messaging, let us see how you can craft engaging content that resonates with audiences.
Be Data-Driven: We love a candidate who can back up their decisions with data! Mention any experience you have with monitoring campaign performance and using insights to optimise future campaigns. It shows us you’re detail-oriented and results-driven.
Apply Through Our Website: While you can send your CV to the provided email, we encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at Harnham
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge, especially with Braze or similar platforms. Be ready to discuss how you've used these tools in past roles, and think of specific examples where your campaigns made a real impact.
✨Showcase Your Copywriting Skills
Since the role involves developing templates and copy, prepare a few examples of your best work. Bring along snippets of successful email campaigns or SMS messages you've crafted, and be ready to explain your thought process behind them.
✨Be Data-Driven
This position requires a data-driven mindset, so come prepared with insights from your previous campaigns. Discuss how you've monitored performance metrics and what adjustments you made based on the data to improve results.
✨Understand the Audience
Familiarise yourself with the target audience for this role—emergency services and healthcare professionals. Think about how you can tailor campaigns to resonate with them, and be ready to share ideas on how to engage this specific demographic effectively.
