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- Tasks: Create and optimise multi-channel campaigns using email, SMS, and in-app messaging.
- Company: Fast-growing membership organisation supporting key workers with exclusive discounts.
- Benefits: Competitive salary, predominantly remote work, and potential for permanent position.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
- Why this job: Join a mission-driven team making a difference for emergency services and healthcare professionals.
- Qualifications: Experience in CRM or lifecycle marketing, preferably in B2C or membership settings.
The predicted salary is between 28000 - 42000 £ per year.
CRM Executive
Up to £34,000
12 Month Fixed Term Contract
Bradford – 5 days per week
An established cultural organisation behind one of the UK’s largest festivals is seeking a Marketing Manager to lead audience communications and ticketing strategy. The festival hosts hundreds of events across literature, music, comedy, faith, and family programmes, with a strong focus on social engagement and public dialogue.
You’ll play a key role in shaping audience journeys, overseeing digital communications, and ensuring the smooth running of ticketing operations during a busy and rewarding festival period.
Key Responsibilities:
- Manage audience data and ensure GDPR compliance
- Oversee ticketing system and communications workflows
- Update and maintain website copy and layouts
- Create digital templates for email, SMS, and ticket platforms
- Design engaging user journeys across digital channels
- Analyse audience data to improve targeting and engagement
- Collaborate with design and advertising teams on campaign delivery
Essential Skills & Experience:
- Strong understanding of user journeys from booking to communication
- Proven experience writing engaging marketing copy, particularly emails
- Skilled in data analysis and audience segmentation
- Experience using ticketing and CRM platforms (e.g. TicketSolve, Mailchimp)
- Excellent organisational skills and attention to detail
- Ability to thrive in a fast-paced, collaborative festival environment
Send an email to riversteytler@harnham.com to register your interest.
CRM Executive employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in CRM or marketing. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best campaigns and results. This is a great way to demonstrate your hands-on experience with CRM tools like Braze and your copywriting prowess.
✨Tip Number 3
Prepare for interviews by practising common CRM-related questions. Think about how you can discuss your data-driven mindset and attention to detail, as these are key in optimising campaigns.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hands-on CRM or lifecycle marketing experience, especially if it's in a B2C or membership environment. We want to see how you fit into our world!
Show Off Your Copywriting Skills: Since strong copywriting is key for this role, include examples of your best work in your application. Whether it’s email campaigns or in-app messaging, let us see how you can craft compelling content that engages audiences.
Be Data-Driven: We love a candidate who pays attention to detail and has a data-driven mindset. In your application, mention any experience you have with monitoring campaign performance and using data to drive improvements. It’ll show us you’re ready to optimise our multi-channel campaigns!
Apply Through Our Website: While you can send your CV to the provided email, we encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Harnham
✨Know Your CRM Tools
Make sure you brush up on your knowledge of Braze or any similar marketing automation platforms. Be ready to discuss how you've used these tools in past roles, and think of specific examples where you optimised campaigns or improved performance.
✨Showcase Your Copywriting Skills
Since the role involves developing templates and copy, prepare a few examples of your best work. Bring along snippets of emails or campaigns you've created that demonstrate your ability to engage and convert audiences.
✨Be Data-Driven
Highlight your experience with data analysis during the interview. Prepare to discuss how you've used data to inform your decisions in previous campaigns, and be ready to share any metrics that showcase your success.
✨Understand the Audience
Familiarise yourself with the target audience for this role—emergency services and healthcare professionals. Think about how you can tailor campaigns to resonate with them, and be prepared to share ideas on how to enhance their experience through personalised content.