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For Companies At a Glance
- Tasks: Execute CRM campaigns and optimise workflows for a new app-based savings product.
- Company: Join a leading UK financial services brand focused on digital innovation and customer value.
- Benefits: Enjoy a competitive salary, benefits, and the flexibility of working two days a week in Birmingham.
- Why this job: Be part of an agile team with real ownership and exciting initiatives in a growing company.
- Qualifications: Experience in CRM marketing is essential; knowledge of Adobe Journey Optimizer is a plus.
- Other info: This role offers hands-on experience in a dynamic environment with opportunities for growth.
The predicted salary is between 28000 - 42000 £ per year.
CRM Marketing Executive
Up to £35,000 + Benefits | 2 days a week in Birmingham
THE COMPANY
This leading UK financial services brand is on an exciting growth journey, with a strong focus on delivering value to customers and driving digital innovation. They’ve recently launched a new app-based savings product and are building a specialist team to take their CRM strategy to the next level.
THE ROLE
Joining a newly formed Marketing, Brand & Performance team, you’ll work closely with an experienced CRM Manager to execute campaigns and optimise workflows. This is a hands-on role where you’ll have real ownership from day one.
Your responsibilities will include:
- Building and deploying CRM campaigns to support a major product launch.
- Developing and optimising workflows to enhance customer journeys.
- Working with Adobe Journey Optimizer (or similar) to improve platform capability.
- Collaborating with stakeholders to ensure campaigns are delivered on time and to a high standard.
YOUR SKILLS & EXPERIENCE
- Experience in CRM marketing, with a focus on workflows and campaign execution.
- Experience in financial services is desirable but not essential.
- Knowledge of Adobe Journey Optimizer or a similar platform is a plus.
- A proactive, hands-on approach – comfortable working in a small team environment.
If you’re looking for an opportunity to own CRM delivery in a lean, agile team and work on exciting new initiatives, this could be the perfect next step.
Apply now to find out more!
CRM Executive employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Familiarise yourself with Adobe Journey Optimizer or similar platforms. Since the role involves optimising workflows and enhancing customer journeys, having a solid understanding of these tools will give you an edge during discussions with the hiring team.
✨Tip Number 2
Showcase your hands-on experience in CRM marketing by preparing examples of successful campaigns you've executed. Be ready to discuss how you approached campaign building and what results you achieved, as this will demonstrate your proactive nature.
✨Tip Number 3
Research the company’s recent product launches and their CRM strategies. Understanding their current initiatives will allow you to tailor your conversations and show genuine interest in how you can contribute to their growth journey.
✨Tip Number 4
Network with professionals in the financial services sector, especially those involved in CRM. Engaging with industry peers can provide insights into best practices and trends, which you can leverage in your discussions during the interview process.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CRM marketing, particularly focusing on workflows and campaign execution. Use specific examples that demonstrate your hands-on approach and any relevant achievements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with Adobe Journey Optimizer or similar platforms, and how your skills align with their goals of enhancing customer journeys.
Showcase Relevant Experience: If you have experience in financial services, be sure to mention it. Even if it's not essential, demonstrating an understanding of the industry can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Harnham
✨Showcase Your CRM Experience
Be prepared to discuss your previous experience in CRM marketing. Highlight specific campaigns you've executed and the results achieved, especially if they involved workflows or customer journey optimisation.
✨Familiarise Yourself with Adobe Journey Optimizer
If you have experience with Adobe Journey Optimizer or similar platforms, make sure to mention it. If not, do some research beforehand to understand its functionalities and how it can enhance CRM strategies.
✨Demonstrate a Proactive Attitude
This role requires a hands-on approach, so be ready to share examples of how you've taken initiative in past roles. Discuss situations where you identified problems and implemented solutions independently.
✨Prepare for Team Collaboration Questions
Since you'll be working closely with stakeholders, think of examples that demonstrate your ability to collaborate effectively. Be ready to discuss how you handle feedback and ensure timely delivery of campaigns.
