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- Tasks: Execute CRM campaigns and optimise workflows for a new app-based savings product.
- Company: Join a leading UK financial services brand focused on digital innovation and customer value.
- Benefits: Enjoy a competitive salary, benefits, and the flexibility of working two days a week in Birmingham.
- Why this job: Be part of an agile team with real ownership and exciting initiatives in a growing company.
- Qualifications: Experience in CRM marketing is essential; knowledge of Adobe Journey Optimizer is a plus.
- Other info: This role offers hands-on experience in a dynamic environment with opportunities for growth.
The predicted salary is between 28000 - 42000 £ per year.
CRM Executive
Up to £34,000
12 Month Fixed Term Contract
Bradford – 5 days per week
An established cultural organisation behind one of the UK’s largest festivals is seeking a Marketing Manager to lead audience communications and ticketing strategy. The festival hosts hundreds of events across literature, music, comedy, faith, and family programmes, with a strong focus on social engagement and public dialogue.
You’ll play a key role in shaping audience journeys, overseeing digital communications, and ensuring the smooth running of ticketing operations during a busy and rewarding festival period.
Key Responsibilities:
- Manage audience data and ensure GDPR compliance
- Oversee ticketing system and communications workflows
- Update and maintain website copy and layouts
- Create digital templates for email, SMS, and ticket platforms
- Design engaging user journeys across digital channels
- Analyse audience data to improve targeting and engagement
- Collaborate with design and advertising teams on campaign delivery
Essential Skills & Experience:
- Strong understanding of user journeys from booking to communication
- Proven experience writing engaging marketing copy, particularly emails
- Skilled in data analysis and audience segmentation
- Experience using ticketing and CRM platforms (e.g. TicketSolve, Mailchimp)
- Excellent organisational skills and attention to detail
- Ability to thrive in a fast-paced, collaborative festival environment
Send an email to riversteytler@harnham.com to register your interest.
CRM Executive employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Familiarise yourself with Adobe Journey Optimizer or similar platforms. Since the role involves optimising workflows and enhancing customer journeys, having a solid understanding of these tools will give you an edge during discussions with the hiring team.
✨Tip Number 2
Showcase your hands-on experience in CRM marketing by preparing examples of successful campaigns you've executed. Be ready to discuss how you approached campaign building and what results you achieved, as this will demonstrate your proactive nature.
✨Tip Number 3
Research the company’s recent product launches and their CRM strategies. Understanding their current initiatives will allow you to tailor your conversations and show genuine interest in how you can contribute to their growth journey.
✨Tip Number 4
Network with professionals in the financial services sector, especially those involved in CRM. Engaging with industry peers can provide insights into best practices and trends, which you can leverage in your discussions during the interview process.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CRM marketing, particularly focusing on workflows and campaign execution. Use specific examples that demonstrate your hands-on approach and any relevant achievements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with Adobe Journey Optimizer or similar platforms, and how your skills align with their goals of enhancing customer journeys.
Showcase Relevant Experience: If you have experience in financial services, be sure to mention it. Even if it's not essential, demonstrating an understanding of the industry can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Harnham
✨Showcase Your CRM Experience
Be prepared to discuss your previous experience in CRM marketing. Highlight specific campaigns you've executed and the results achieved, especially if they involved workflows or customer journey optimisation.
✨Familiarise Yourself with Adobe Journey Optimizer
If you have experience with Adobe Journey Optimizer or similar platforms, make sure to mention it. If not, do some research beforehand to understand its functionalities and how it can enhance CRM strategies.
✨Demonstrate a Proactive Attitude
This role requires a hands-on approach, so be ready to share examples of how you've taken initiative in past roles. Discuss situations where you identified problems and implemented solutions independently.
✨Prepare for Team Collaboration Questions
Since you'll be working closely with stakeholders, think of examples that demonstrate your ability to collaborate effectively. Be ready to discuss how you handle feedback and ensure timely delivery of campaigns.
