London - Hybrid, 3 days a week
Up to Β£35,000
1 month notice or less required
We're working exclusively with a well-known British fashion retail group on an exciting opportunity for a CRM Executive to join their growing team.
This is a great role for someone with 1-2 years' CRM/email marketing experience, ideally within retail, fashion or beauty, who is commercially minded, passionate about customer engagement and keen to develop their career in CRM.
The role will involve:
Briefing, building, sending and reporting on email campaigns
Supporting the email and CRM strategy
Developing segmentation and targeted customer audiences
Testing and learning to improve engagement and revenue
Analysing campaign performance and making recommendations
Supporting weekly/monthly reporting and CRM projects
Monitoring competitor activity and industry trends
Working closely with marketing, trading and creative teams
1-2 years' experience in CRM/email marketing
Experience building emails and automations within an ESP
Strong communication and problem-solving skills
Commercial awareness and a genuine passion for CRM/customer engagement
Retail experience is highly desirable, particularly fashion or beauty
Ometria experience would be a bonus
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CRM Exec employer: Harnham
As a leading specialist data consultancy, we pride ourselves on fostering a collaborative and innovative work culture that empowers our Analytics Engineering Consultants to thrive. With a focus on professional development, we offer extensive growth opportunities and the chance to work on high-impact projects across diverse industries, all while enjoying the flexibility of remote work in the UK. Join us to be part of a team that values your expertise and encourages you to influence strategy and drive meaningful change for our clients.