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For Companies At a Glance
- Tasks: Design and implement data-driven customer journeys and collaborate on CRM strategies.
- Company: Join a leading data and business consultancy making waves in the industry.
- Benefits: Enjoy a flexible contract with opportunities for remote work and professional growth.
- Why this job: Be part of high-profile projects that make a real impact in fast-paced environments.
- Qualifications: Experience in CRM strategies, lifecycle marketing, and using Braze & Bloomreach is essential.
- Other info: Some onsite presence in London may be required.
The predicted salary is between 36000 - 60000 £ per year.
A leading data and business consultancy is looking for an experienced CRM Consultant to support several key client projects. This 3 to 6-month contract offers the chance to play a hands-on role in delivering impact across high-profile, fast-moving initiatives.
What You’ll Do:
- Design and implement personalised, data-driven customer journeys using Braze and Bloomreach.
- Collaborate with cross-functional teams to translate business goals into effective CRM strategies.
- Offer platform-specific expertise and recommend best practices to enhance campaign performance.
- Evaluate campaign results and deliver clear, actionable insights to key stakeholders.
What We’re Looking For:
- Demonstrated success delivering CRM strategies and campaigns within consultancy or client-facing roles.
- Deep understanding of lifecycle marketing, segmentation, personalisation, and marketing automation.
- Skilled in collaborating with data teams to turn customer insights into actionable CRM strategies.
- Strong communicator with proven ability to manage and influence stakeholders at all levels.
- Experience of using Braze & Bloomreach is essential for this role.
- Some onsite presence in London may be required.
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Information Technology and Product Management
Industries: Staffing and Recruiting
CRM Consultant employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Consultant
✨Tip Number 1
Familiarise yourself with Braze and Bloomreach, as these platforms are essential for the role. Consider taking online courses or tutorials to deepen your understanding and showcase your skills during interviews.
✨Tip Number 2
Network with professionals in the CRM field, especially those who have experience with consultancy roles. Attend industry events or join relevant online forums to connect with potential colleagues and learn about best practices.
✨Tip Number 3
Prepare to discuss specific examples of successful CRM strategies you've implemented in the past. Highlight your ability to collaborate with cross-functional teams and how you turned insights into actionable strategies.
✨Tip Number 4
Stay updated on the latest trends in lifecycle marketing and personalisation. Being knowledgeable about current industry developments will help you stand out as a candidate who is proactive and engaged in the field.
We think you need these skills to ace CRM Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM strategies, particularly focusing on your work with Braze and Bloomreach. Use specific examples to demonstrate your success in delivering impactful campaigns.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the CRM Consultant role. Discuss your understanding of lifecycle marketing and how you've successfully collaborated with cross-functional teams in the past.
Showcase Your Communication Skills: Since strong communication is key for this role, provide examples in your application that illustrate your ability to manage and influence stakeholders. This could be through previous projects or initiatives where you had to present insights or strategies.
Highlight Relevant Experience: Clearly outline your consultancy or client-facing roles in your application. Emphasise any experience you have in evaluating campaign results and delivering actionable insights, as this is crucial for the position.
How to prepare for a job interview at Harnham
✨Showcase Your CRM Expertise
Be prepared to discuss your previous experience with CRM strategies and campaigns. Highlight specific examples where you've successfully implemented personalised, data-driven customer journeys, especially using platforms like Braze and Bloomreach.
✨Demonstrate Collaboration Skills
Since the role involves working with cross-functional teams, be ready to share instances where you've effectively collaborated with others. Emphasise how you translated business goals into actionable CRM strategies and the impact of your teamwork.
✨Prepare for Technical Questions
Expect questions about lifecycle marketing, segmentation, and marketing automation. Brush up on these concepts and be ready to explain how you've applied them in your past roles, particularly in relation to data-driven insights.
✨Communicate Clearly and Confidently
As a strong communicator is essential for this role, practice articulating your thoughts clearly. Be prepared to discuss how you've managed and influenced stakeholders at various levels, showcasing your ability to deliver clear, actionable insights.
