CRM Consultant

CRM Consultant

London Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Design and implement data-driven customer journeys and collaborate on CRM strategies.
  • Company: Join a leading data and business consultancy making waves in the industry.
  • Benefits: Enjoy remote work flexibility with a competitive day rate of £350.
  • Why this job: Be part of high-profile projects that make a real impact while enhancing your skills.
  • Qualifications: Experience in CRM strategies, lifecycle marketing, and using Braze & Bloomreach is essential.
  • Other info: Contract length is 3-6 months with potential onsite presence in London.

The predicted salary is between 28000 - 42000 £ per year.

A leading data and business consultancy is looking for an experienced CRM Consultant to support several key client projects. This 3 to 6-month contract offers the chance to play a hands-on role in delivering impact across high-profile, fast-moving initiatives.

What You’ll Do:

  • Design and implement personalised, data-driven customer journeys using Braze and Bloomreach.
  • Collaborate with cross-functional teams to translate business goals into effective CRM strategies.
  • Offer platform-specific expertise and recommend best practices to enhance campaign performance.
  • Evaluate campaign results and deliver clear, actionable insights to key stakeholders.

What We’re Looking For:

  • Demonstrated success delivering CRM strategies and campaigns within consultancy or client-facing roles.
  • Deep understanding of lifecycle marketing, segmentation, personalisation, and marketing automation.
  • Skilled in collaborating with data teams to turn customer insights into actionable CRM strategies.
  • Strong communicator with proven ability to manage and influence stakeholders at all levels.
  • Experience of using Braze and Bloomreach is essential for this role.
  • Some onsite presence in London may be required.

CRM Consultant employer: Harnham

As a leading data and business consultancy, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With a focus on professional development, our CRM Consultant role offers the opportunity to engage in high-impact projects while collaborating with talented teams across the UK. Enjoy competitive day rates, flexible remote working arrangements, and the chance to make a meaningful impact in a fast-paced environment.
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Contact Detail:

Harnham Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRM Consultant

✨Tip Number 1

Familiarise yourself with Braze and Bloomreach, as these platforms are essential for the role. Consider taking online courses or tutorials to deepen your understanding and showcase your skills during discussions.

✨Tip Number 2

Network with professionals in the CRM field, especially those who have experience with consultancy roles. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into best practices.

✨Tip Number 3

Prepare to discuss specific examples of successful CRM strategies you've implemented in the past. Highlight your ability to collaborate with cross-functional teams and how you turned customer insights into actionable strategies.

✨Tip Number 4

Stay updated on the latest trends in lifecycle marketing and personalisation. Being knowledgeable about current industry developments will help you demonstrate your expertise and passion for the role during interviews.

We think you need these skills to ace CRM Consultant

CRM Strategy Development
Data-Driven Decision Making
Personalisation Techniques
Lifecycle Marketing
Segmentation Skills
Marketing Automation
Braze Expertise
Bloomreach Proficiency
Stakeholder Management
Cross-Functional Collaboration
Campaign Performance Analysis
Communication Skills
Actionable Insights Delivery
Consultancy Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with CRM strategies, particularly your work with Braze and Bloomreach. Use specific examples to demonstrate your success in delivering impactful campaigns.

Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the CRM Consultant role. Discuss your understanding of lifecycle marketing and how you've successfully collaborated with cross-functional teams in the past.

Showcase Your Communication Skills: Since strong communication is key for this role, consider including examples of how you've managed and influenced stakeholders. This could be in your CV or cover letter, but make it clear and concise.

Highlight Relevant Experience: Be sure to mention any consultancy or client-facing roles you've held that relate to CRM. Detail your experience in evaluating campaign results and providing actionable insights to stakeholders.

How to prepare for a job interview at Harnham

✨Showcase Your CRM Expertise

Be prepared to discuss your previous experience with CRM strategies and campaigns. Highlight specific examples where you've successfully implemented personalised, data-driven customer journeys, especially using platforms like Braze and Bloomreach.

✨Demonstrate Collaboration Skills

Since the role involves working with cross-functional teams, be ready to share instances where you've effectively collaborated with others. Discuss how you translated business goals into actionable CRM strategies and the impact of your contributions.

✨Prepare for Technical Questions

Expect questions about lifecycle marketing, segmentation, and marketing automation. Brush up on these concepts and be ready to explain how you've applied them in your past roles, particularly in relation to data-driven insights.

✨Communicate Clearly and Confidently

As a strong communicator is essential for this role, practice articulating your thoughts clearly. Be prepared to discuss how you've managed and influenced stakeholders at various levels, showcasing your ability to convey complex information simply.

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