At a Glance
- Tasks: Lead the AI and data science strategy to enhance customer experiences using machine learning.
- Company: Join a rapidly growing company at the forefront of AI innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a dynamic team driving impactful change in the industry.
- Why this job: Shape the future of customer engagement with cutting-edge AI technologies.
- Qualifications: Proven experience in data science, machine learning, and team leadership.
The predicted salary is between 60000 - 80000 £ per year.
This is a unique opportunity to define and deliver the company’s AI and data science strategy, shaping how advanced analytics, machine learning, and generative AI create highly personalised customer experiences at scale.
Joining at a pivotal stage of growth, you will build on an established data and decisioning capability, elevating its sophistication, impact, and commercial value across the business.
As Director of Data Science, you will take ownership of the organisation’s AI and decision science agenda, combining strategic leadership with hands-on technical expertise. You will drive the development of intelligent decisioning solutions that optimise customer engagement, enhance product experiences, and unlock new opportunities for growth.
- Lead and expand the organisation’s decision science capability, with a focus on delivering personalised and data-driven customer experiences.
- Define and execute the strategy for applying machine learning and AI across customer communications, product recommendations, and behavioural interventions.
- Transform customer data, behavioural signals, and predictive insights into real-time decisioning frameworks and actionable outcomes.
- Oversee the design and development of internal AI-powered solutions, including copilots, productivity tools, and customer service applications.
- Drive the adoption of conversational AI technologies and large language model (LLM) powered customer interactions.
- Provide strong technical leadership through architectural guidance, code reviews, and active involvement in data science and machine learning initiatives.
- Develop and deliver a clear roadmap for advancing AI, machine learning, and decision intelligence capabilities over the first 6–12 months.
- Lead, mentor, and grow a high-performing team of data scientists, machine learning engineers, and AI specialists.
Head of Data Science and Machine Learning in City of London employer: Harnham
As a leading innovator in the field of data science and machine learning, our company offers an exceptional work environment that fosters creativity and collaboration. Located in a vibrant tech hub, we provide our employees with ample opportunities for professional growth, competitive benefits, and a culture that values diversity and inclusion. Join us to be at the forefront of AI advancements while making a meaningful impact on customer experiences.
