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For Companies At a Glance
- Tasks: Analyse data, forecast trends, and create impactful insights for clients.
- Company: Purpose-driven agency with over 20 years of experience in education.
- Benefits: Salary up to £60,000, hybrid working, and a chance to make a difference.
- Why this job: Join a team where your data skills can shape real-world outcomes.
- Qualifications: Advanced Excel, SQL experience, and a knack for storytelling with data.
- Other info: Dynamic role with opportunities for mentoring and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
ABOUT THE BUSINESS
This is a brand and social impact agency with over 20 years’ experience helping organisations connect meaningfully with the UK and Ireland education systems!
THE ROLE
This is a varied, fast-paced, agency-style Lead Analyst role combining hands-on analysis, forecasting, CRM insight, and increasing client-facing engagement over time.
KEY RESPONSIBILITIES
- Analysis & Insight
Act as a triage point for incoming data questions and analysis requests. Analyse client-provided datasets in multiple formats, often working with complex Excel files. Translate data into clear, insight-led narratives for internal and external stakeholders. - Forecasting & Modelling
Support campaign forecasting and modelling, including predicting school registrations. Advise on channels, timelines, and expected outcomes based on data-led assumptions. Contribute to the development of longer-term forecasting capability. - Data Quality & Methodology
Ensure consistently high standards of data quality, accuracy, and validation. Confidently explain methodology and analytical approach for high-impact work. Take ownership of outputs that influence campaign delivery and business planning. - Systems & Reporting
Work with a relational database supporting an education-focused partnership product. Use SQL-driven analysis to feed Power BI dashboards and reporting. Select appropriate tools and techniques depending on data structure and campaign needs.
SKILLS & EXPERIENCE REQUIRED
Advanced Excel skills. SQL experience (joins, selects, data manipulation). Comfortable working with relational databases. Power BI for reporting and data visualisation. Exposure to forecasting beyond basic historical analysis. Mentoring experience.
WHY APPLY?
Salary up to £60,000. Join a purpose-led agency where data directly influences real-world outcomes. Hybrid working.
Customer Insights Analyst in City of London employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Insights Analyst in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your analytical skills. We recommend using real data examples from your past experiences to demonstrate your insights and problem-solving abilities.
✨Tip Number 3
Don’t just apply; engage! When you find a role that excites you, reach out to the hiring manager or team members. A quick message expressing your enthusiasm can set you apart from the crowd.
✨Tip Number 4
Keep your online presence sharp! Update your LinkedIn profile with relevant skills and projects. We want to see you shine, so make sure your digital footprint reflects your expertise in data analysis and insights.
We think you need these skills to ace Customer Insights Analyst in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Insights Analyst. Highlight your advanced Excel skills, SQL experience, and any relevant forecasting work you've done. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about data analysis and how you can contribute to our mission. Be sure to mention your experience with Power BI and relational databases.
Showcase Your Analytical Skills: In your application, give examples of how you've turned complex data into clear insights. We love seeing how you've influenced decision-making in previous roles, so don't hold back on those success stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Harnham
✨Know Your Data Inside Out
Before the interview, dive deep into your past experiences with data analysis. Be ready to discuss specific projects where you used Excel and SQL to derive insights. This will show your potential employer that you can handle complex datasets and translate them into actionable narratives.
✨Showcase Your Forecasting Skills
Prepare examples of how you've contributed to forecasting and modelling in previous roles. Discuss the methodologies you used and the outcomes of your analyses. This will demonstrate your ability to support campaign forecasting and make data-led assumptions.
✨Be Ready to Discuss Data Quality
Data quality is crucial in this role, so be prepared to talk about how you've ensured high standards in your previous work. Share specific instances where you validated data and maintained accuracy, as this will highlight your attention to detail and commitment to quality.
✨Familiarise Yourself with Power BI
Since reporting and data visualisation are key aspects of the job, brush up on your Power BI skills. If possible, create a sample dashboard to showcase during the interview. This hands-on approach will impress your interviewers and show that you're proactive about using the right tools for the job.
