At a Glance
- Tasks: Support multi-channel campaigns and drive CRM transformation for major brands.
- Company: Global digital consultancy known for innovative, data-driven marketing solutions.
- Benefits: Competitive salary, hybrid work model, training, and career progression opportunities.
- Why this job: Join a top-tier team and make an impact on exciting CRM projects.
- Qualifications: Experience with Adobe Campaign and strong analytical skills required.
- Other info: Work with industry-leading brands and enhance your CRM expertise.
The predicted salary is between 28000 - 42000 £ per year.
This is a fantastic opportunity to join a highly respected digital and data-driven organisation working on CRM transformation for major household brands. You’ll play a key role in delivering multi-channel campaigns, supporting large-scale MarTech programmes, and developing your expertise within a top-tier CRM Enablement team.
The Company
They are a global digital transformation consultancy known for designing and delivering innovative, data-led marketing solutions. Operating across more than 50 markets, they help clients unlock value through strategy, technology, and flawless execution. Their MarTech teams combine cutting-edge technical capabilities with customer-centric thinking, helping businesses accelerate growth and build stronger customer relationships.
The Role
As a CRM Executive, you will support the delivery of complex campaigns and play a key role in CRM transformation projects. Working with Adobe Campaign, you’ll ensure campaigns are executed accurately, insightfully, and in line with strategic customer objectives.
You will:
- Contribute to the development and execution of CRM strategies across multiple channels.
- Manage end-to-end campaign execution including briefing, build, segmentation, and analysis.
- Carry out campaign quality assurance checks to ensure flawless delivery.
- Support CRM transformation initiatives and system integrations.
- Work closely with internal teams to align CRM activity with business goals.
- Use data and analytics to identify trends, optimise performance, and improve customer engagement.
- Assist with change management and training to drive adoption of CRM tools.
- Monitor and report on CRM performance, providing actionable insights for improvement.
Your Skills & Experience
You will bring a strong foundation in CRM and digital marketing, along with hands-on experience using Adobe Campaign. You should have:
- Practical experience working with Adobe Campaign (or a similar CRM platform).
- Experience delivering multi-channel campaigns (Email, SMS, Push).
- Strong analytical skills with the ability to interpret CRM data and campaign outcomes.
- Excellent attention to detail and a structured, logical approach.
- Strong communication skills and the ability to collaborate with a range of stakeholders.
- A solid academic background.
What They Offer
Exposure to industry-leading brands and complex CRM transformation programmes. Opportunities for progression within a growing MarTech Enablement function. Training, development, and the chance to deepen your expertise in Adobe Campaign and wider CRM technologies.
CRM Executive in City of London employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that CRM Executive role.
✨Tip Number 2
Prepare for interviews by practising common questions related to CRM and Adobe Campaign. We suggest doing mock interviews with friends or using online resources to boost your confidence and nail those tricky questions.
✨Tip Number 3
Showcase your skills! Create a portfolio of your past campaigns and results. We want to see how you’ve used data and analytics to drive success, so make sure to highlight your achievements when you get the chance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CRM Executive in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Executive role. Highlight your experience with Adobe Campaign and any multi-channel campaigns you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how you can contribute to our team. Be sure to mention specific projects or experiences that relate to the job description.
Show Off Your Analytical Skills: Since this role involves a lot of data analysis, make sure to showcase your analytical skills in your application. Mention any tools or methods you've used to interpret CRM data and improve campaign performance.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application more efficiently. Don’t miss out on this opportunity!
How to prepare for a job interview at Harnham
✨Know Your CRM Inside Out
Make sure you brush up on your knowledge of Adobe Campaign and any similar platforms. Be ready to discuss your hands-on experience and how you've used these tools in past campaigns. This will show that you're not just familiar with the software, but that you can leverage it effectively.
✨Showcase Your Analytical Skills
Prepare to talk about specific examples where you've used data to drive campaign decisions. Think about how you identified trends or optimised performance in previous roles. Being able to articulate your analytical process will impress interviewers looking for someone who can provide actionable insights.
✨Demonstrate Attention to Detail
Since the role involves quality assurance checks, be ready to discuss how you ensure accuracy in your work. Share examples of how your structured approach has led to successful campaign executions. This will highlight your ability to deliver flawless results.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. You’ll need to collaborate with various stakeholders, so showing that you can communicate well is key. Consider preparing a few questions to ask during the interview to demonstrate your interest and engagement.