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- Tasks: Lead and optimise CRM campaigns across email, SMS, and direct mail.
- Company: Established UK retail business with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for career growth.
- Why this job: Take your CRM career to the next level and make a real impact.
- Qualifications: 2+ years in CRM or lifecycle marketing, strong Excel skills required.
- Other info: Collaborative environment with a focus on data-driven decision making.
The predicted salary is between 36000 - 60000 £ per year.
Location: Blackpool (hybrid – 3 days onsite)
A well-established UK retail business is looking to hire a Senior CRM Coordinator to support and develop its CRM activity across email, SMS, and direct mail. This role is hands-on and suited to someone looking to take the next step in their CRM career, with responsibility for day-to-day execution as well as contributing to CRM strategy. You’ll work closely with CRM and marketing stakeholders, focusing particularly on lifecycle and automated campaigns.
Key Responsibilities- Deliver and optimise CRM campaigns across email, SMS, and direct mail
- Support the build and ongoing optimisation of lifecycle and automated journeys
- Own CRM campaign planning and execution from brief to delivery
- Produce reporting and analysis to track performance and inform decisions
- Work closely with wider marketing and digital teams
- Minimum 2 years’ experience in a CRM or lifecycle marketing role
- Hands-on experience with CRM or ESP platforms (e.g. Bloomreach or similar)
- Strong Excel skills and confidence working with campaign data
- Experience using analytics tools such as Google Analytics
- Background in retail, ecommerce, or multi-channel environments preferred
Senior CRM Coordinator in Burnley employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM Coordinator in Burnley
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and CRM space. A friendly chat can lead to opportunities that aren’t even advertised yet. Don’t be shy; we all love a good natter!
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past CRM campaigns. This is your chance to shine and demonstrate how you’ve optimised campaigns and driven results. We want to see what you can do!
✨Tip Number 3
Prepare for interviews by researching the company’s current CRM strategies. Bring ideas to the table on how you could enhance their email, SMS, and direct mail efforts. We love seeing candidates who are proactive and passionate!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team. Let’s get you that Senior CRM Coordinator role!
We think you need these skills to ace Senior CRM Coordinator in Burnley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior CRM Coordinator role. Highlight your experience with CRM platforms and any relevant campaigns you've executed. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how your background in retail or ecommerce makes you a great fit. Let us know what excites you about this opportunity at StudySmarter.
Showcase Your Analytical Skills: Since data is key in this role, don’t forget to mention your strong Excel skills and any experience with analytics tools like Google Analytics. We love seeing how you’ve used data to drive decisions in past roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Harnham
✨Know Your CRM Inside Out
Make sure you’re familiar with the CRM platforms mentioned in the job description, like Bloomreach. Brush up on your hands-on experience and be ready to discuss specific campaigns you've executed, including the tools you used and the results achieved.
✨Showcase Your Analytical Skills
Since the role involves reporting and analysis, prepare to talk about how you've used data to inform decisions in past roles. Bring examples of how you've tracked campaign performance and what insights you derived from analytics tools like Google Analytics.
✨Demonstrate Your Campaign Management Experience
Be ready to discuss your experience in planning and executing CRM campaigns. Highlight any lifecycle or automated journeys you've worked on, and explain how you optimised them for better performance. Specific examples will make your case stronger!
✨Collaborate and Communicate
This role requires working closely with marketing and digital teams, so emphasise your teamwork skills. Share experiences where you collaborated with others to achieve a common goal, especially in a retail or ecommerce context. Communication is key!
