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- Tasks: Analyse customer data to drive marketing strategies and insights.
- Company: Dynamic UK retail organisation with a focus on customer analytics.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Shape customer insights and make a real impact in a fast-paced environment.
- Qualifications: Strong SQL skills and experience in data analysis or customer insight roles.
- Other info: Join a collaborative team and contribute to exciting data transformation initiatives.
The predicted salary is between 36000 - 60000 £ per year.
Location: Blackpool (hybrid – 3 days onsite)
A UK-based retail organisation is seeking a Customer Data & Insight Manager to support customer analytics, insight delivery, and CRM decision-making across the business. This is a hands-on analytics role focused on customer data rather than a people-management position. The successful candidate will sit between data and marketing teams, helping shape customer insight, segmentation, and reporting while ensuring data quality and compliance.
Key Responsibilities- Analyse and report on customer data to support CRM and marketing strategy
- Build and maintain dashboards and reports using Power BI
- Use SQL to query and explore customer databases
- Support segmentation, targeting, and campaign insight
- Improve data quality through cleansing and de-duplication
- Ensure GDPR and customer data compliance
- Contribute to customer data transformation initiatives, including building a single customer view
- Hands-on experience in data analysis or customer insight roles
- Strong SQL skills and experience working with customer databases
- Power BI and Excel experience
- Exposure to CRM platforms such as Bloomreach, Salesforce, or similar
- Comfortable working with incomplete or evolving data environments
- Minimum 2+ years’ experience in a data-driven role (around 5 years ideal, but flexible)
Customer Data & Insight Manager in Burnley employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Data & Insight Manager in Burnley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your data analysis and Power BI skills. This will give you something tangible to discuss during interviews and set you apart from the competition.
✨Tip Number 3
Prepare for those interviews! Research the company and its CRM strategies, and be ready to discuss how your experience aligns with their needs. Practise common interview questions related to data analysis and customer insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in the role and the company.
We think you need these skills to ace Customer Data & Insight Manager in Burnley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Customer Data & Insight Manager role. Highlight your hands-on experience with data analysis, SQL skills, and any relevant tools like Power BI. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer insights and how you can contribute to our team. Be sure to mention specific experiences that relate to the job description.
Showcase Your Technical Skills: Since this role involves a lot of data work, don’t forget to showcase your technical skills. Mention your experience with SQL, Power BI, and any CRM platforms you've used. We love seeing candidates who are comfortable with data!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Harnham
✨Know Your Data Inside Out
Make sure you brush up on your SQL skills and understand how to manipulate customer databases. Be ready to discuss specific examples of how you've used data analysis to drive insights in previous roles.
✨Showcase Your Power BI Prowess
Prepare to demonstrate your experience with Power BI. Bring along examples of dashboards or reports you've created, and be ready to explain how they supported marketing strategies or improved decision-making.
✨Understand GDPR and Compliance
Familiarise yourself with GDPR regulations and how they impact customer data management. Be prepared to discuss how you've ensured data quality and compliance in past roles, as this is crucial for the position.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in evolving data environments. Think of scenarios where you've had to work with incomplete data and how you approached those challenges to deliver valuable insights.
