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For Companies At a Glance
- Tasks: Analyse customer data and deliver insights to shape marketing strategies.
- Company: Dynamic UK retail organisation with a focus on customer analytics.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real impact by transforming customer data into actionable insights.
- Qualifications: Strong SQL skills and experience in data analysis or customer insight roles.
- Other info: Join a collaborative team and enhance your career in a data-driven environment.
The predicted salary is between 36000 - 54000 £ per year.
A UK-based retail organisation is seeking a Customer Data & Insight Manager to support customer analytics, insight delivery, and CRM decision-making across the business. This is a hands-on analytics role focused on customer data rather than a people-management position. The successful candidate will sit between data and marketing teams, helping shape customer insight, segmentation, and reporting while ensuring data quality and compliance.
Key Responsibilities
- Analyse and report on customer data to support CRM and marketing strategy
- Build and maintain dashboards and reports using Power BI
- Use SQL to query and explore customer databases
- Support segmentation, targeting, and campaign insight
- Improve data quality through cleansing and de-duplication
- Ensure GDPR and customer data compliance
- Contribute to customer data transformation initiatives, including building a single customer view
Experience Required
- Hands-on experience in data analysis or customer insight roles
- Strong SQL skills and experience working with customer databases
- Power BI and Excel experience
- Exposure to CRM platforms such as Bloomreach, Salesforce, or similar
- Comfortable working with incomplete or evolving data environments
- Minimum 2+ years’ experience in a data-driven role (around 5 years ideal, but flexible)
Apply via the link or contact Lauren McAlister at Harnham for more info.
Customer Data & Insight Manager in Blackpool employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Data & Insight Manager in Blackpool
✨Tip Number 1
Get your networking game on! Reach out to folks in the industry, especially those who work with customer data and insights. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work with SQL, Power BI, and any customer insights you've delivered. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common data analysis scenarios. Be ready to discuss how you've tackled challenges in previous roles, especially around data quality and compliance. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making an impact in customer data and insights.
We think you need these skills to ace Customer Data & Insight Manager in Blackpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Customer Data & Insight Manager role. Highlight your hands-on experience with data analysis, SQL skills, and any relevant tools like Power BI. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer insights and how your experience aligns with our needs. Keep it engaging and personal – we love to see your personality come through!
Showcase Relevant Projects: If you've worked on projects that involved customer data analysis or CRM strategies, make sure to mention them. We want to know how you've used your skills in real-world scenarios, so don’t hold back on the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Harnham
✨Know Your Data Inside Out
Make sure you brush up on your SQL skills and be ready to discuss how you've used it in past roles. Be prepared to explain how you’ve analysed customer data and the insights you derived from it, as this will show your hands-on experience.
✨Showcase Your Reporting Skills
Familiarise yourself with Power BI and Excel, as these tools are crucial for the role. Bring examples of dashboards or reports you've created in the past, and be ready to talk about how they impacted decision-making in your previous positions.
✨Understand GDPR and Compliance
Since data compliance is key, make sure you can discuss GDPR regulations and how you've ensured data quality and compliance in your previous roles. This will demonstrate your awareness of the legal aspects of handling customer data.
✨Prepare for Scenario Questions
Think about potential scenarios where you had to work with incomplete data or evolving environments. Prepare to share how you approached these challenges and what strategies you employed to deliver insights despite the limitations.
