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For Companies At a Glance
- Tasks: Manage client relationships and coordinate projects for high-profile accounts.
- Company: Established CRM agency with nearly 30 years of experience and a collaborative culture.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Join a dynamic team during an exciting growth phase and make a real impact.
- Qualifications: Experience in account management and a background in data-led marketing.
- Other info: Friendly environment with clear progression opportunities and a focus on quality work.
The predicted salary is between 29000 - 35000 £ per year.
This established, pure-play CRM agency has close to 30 years’ experience delivering data-led customer engagement and retention programmes for some of the UK’s most recognisable brands. Following a recent international acquisition, the agency is entering an exciting growth phase, with increased demand for strong client services support and opportunities to scale key accounts. The culture is tight-knit, energetic, and highly collaborative. Teams are personable, proactive, and trusted to deliver quality work at pace in a supportive agency environment.
You’ll join a friendly and fast-moving client services team working closely with Account Directors, strategists, creatives, and technical specialists. This role sits at the heart of day-to-day client delivery and is critical to maintaining strong relationships, spotting opportunities, and ensuring briefs are executed to a high standard.
This is a hands-on Senior Account Manager position with a strong emphasis on client relationships, delivery, and strategic thinking. You’ll act as a primary point of contact for clients, working closely with an Account Director to ensure briefs are clearly defined, delivered effectively, and aligned to wider client objectives.
- New Business / Growth-Focused Account
- Support the Account Director on a recently won, high-profile account with significant growth potential.
- Take on a delivery-heavy role, coordinating work across creative, development, and strategy teams.
- Manage a wide range of client stakeholders and contribute to shaping the strategic direction of the account.
- Identify opportunities within the account and proactively suggest ways to add value.
- Established, Strategy-Led Account
- Take responsibility for day-to-day client care on a large, complex account within a regulated environment.
- Provide strategic support, ensuring campaigns and activity align with broader customer and brand objectives.
- Work closely with internal teams delivering execution across direct marketing and email.
- Act as a consistent, reliable client contact, maintaining momentum and quality across ongoing activity.
KEY RESPONSIBILITIES
- Act as a day-to-day point of contact for clients, building strong and trusted relationships.
- Work closely with Account Directors to deliver briefs from briefing through to completion.
- Coordinate internal teams to ensure work is delivered on time, on brief, and to a high standard.
- Contribute strategic thinking to accounts, identifying opportunities for growth and improvement.
- Confidently manage multiple workstreams in a fast-paced, project-led environment.
SKILLS & EXPERIENCE REQUIRED
- Experience at Senior Account Manager level, or a strong Account Manager ready to step up.
- Background in data-led marketing, digital, or agency environments.
- Experience working with large, well-known brands.
- Comfortable operating in a fast-moving, delivery-focused agency.
- Personable, proactive, and collaborative — someone clients and teams enjoy working with.
WHY APPLY?
- Join an established CRM agency during an exciting period of growth and change.
- Work on high-profile, strategically important accounts with clear progression opportunities.
- Develop your client leadership and strategic skills alongside experienced Account Directors.
- Be part of a friendly, supportive team that values energy, pace, and quality of work.
Senior Account Manager in Bath employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in Bath
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their recent projects and think about how your skills can add value. This will help you stand out as someone who’s genuinely interested in the role and ready to hit the ground running.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Senior Account Manager role. Highlight your experience with data-led marketing and your ability to manage multiple workstreams effectively. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our energetic and collaborative team. Let’s make it happen!
We think you need these skills to ace Senior Account Manager in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in data-led marketing and any relevant agency experience to show us you’re the right fit for the Senior Account Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this opportunity. Share specific examples of how you've built strong client relationships and contributed to strategic growth in previous roles. We love a personal touch!
Showcase Your Strategic Thinking: In your application, don’t just list your responsibilities; demonstrate how you’ve identified opportunities for growth and improvement in past accounts. We want to see your proactive approach and how you can add value to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Harnham
✨Know Your Stuff
Before the interview, dive deep into the company’s background and their recent projects. Familiarise yourself with their client base and understand how they approach data-led marketing. This will not only show your genuine interest but also help you tailor your responses to align with their values.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in managing client relationships and delivering successful campaigns. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, growth opportunities, and how they measure success on accounts. This demonstrates your strategic thinking and shows that you’re serious about contributing to their goals.
✨Be Personable and Proactive
Since the culture is tight-knit and collaborative, let your personality shine through. Be friendly, approachable, and engage with your interviewers. Show them that you’re not just a fit for the role, but also for the team’s dynamic and energy.
