At a Glance
- Tasks: Lead the implementation of Salesforce Marketing Cloud and Sales Cloud across multiple markets.
- Company: Join a leading multi-brand property group driving digital transformation.
- Benefits: Competitive day rate, hybrid work model, and potential for contract extension.
- Other info: Dynamic role in a fast-paced environment with international exposure.
- Why this job: Be at the forefront of a major CRM rollout and make a real impact.
- Qualifications: Proven experience with Salesforce Marketing Cloud and strong stakeholder management skills.
The predicted salary is between 50000 - 65000 £ per year.
A leading multi-brand property group is embarking on a major digital transformation programme to implement Salesforce as a centralised CRM platform across multiple European and US markets. This is the first time the business is rolling out a group-wide CRM solution. Following recent contract signings with Salesforce and a technical delivery agency, the business is now seeking an experienced Salesforce contractor to take a leadership role in supporting the implementation of Salesforce Marketing Cloud and Sales Cloud.
This is a hands-on project delivery role with a strong emphasis on stakeholder management and agency oversight.
The Programme
- 2-year transformation initiative to establish Salesforce as the group CRM platform
- Supporting rollout across the UK, US, Ireland, France, Germany, Spain, and the Netherlands
Role Responsibilities
- Act as the primary liaison between the internal business team and the external Salesforce agency
- Provide oversight and guidance on the technical setup of Salesforce Marketing Cloud and Sales Cloud
- Ensure the agency's work meets expectations and best practice standards
- Support the successful rollout of Salesforce across different business units and international markets
- Lead on Marketing Cloud configuration and journey setup (approx. 60-70% of the role)
- Assist with Sales Cloud setup and optimisation (approx. 30-40%)
- Share CRM and Salesforce expertise with internal stakeholders, translating business needs into scalable solutions
- Advise on CRM strategy, marketing automation, customer journeys, and sales processes
What We're Looking For
- Proven experience leading Salesforce Marketing Cloud implementations (essential)
- Strong working knowledge of Sales Cloud
- Ability to manage third-party agencies and ensure high-quality delivery
- Previous experience in multi-brand and/or international rollout projects is a plus
- Comfortable working in fast-paced, evolving environments
- Confident communicator and advisor to both technical and non-technical stakeholders
Salesforce Marketing Cloud Consultant employer: Harnham Search & Selection
Harnham is an exceptional employer, offering a dynamic work environment in the heart of London that fosters innovation and collaboration. With a strong focus on employee growth, Harnham provides opportunities to lead significant digital transformation projects across multiple international markets, ensuring that your contributions are both impactful and rewarding. The hybrid working model allows for flexibility while being part of a forward-thinking team dedicated to driving the data and AI revolution.
Contact Details:
Harnham Search & Selection Recruitment Team
