At a Glance
- Tasks: Transform campaign briefs into data-driven outputs and optimise customer selections using SQL.
- Company: Established UK financial services firm with a strong customer-first culture.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Engage in large-scale data projects and enjoy a supportive work environment.
- Why this job: Join a collaborative team and make a real impact on customer communications.
- Qualifications: Strong SQL skills and experience in customer analytics or related data roles.
The predicted salary is between 35000 - 45000 £ per year.
This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas.
The Company: They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools, and ways of working. The environment is collaborative, stable, and focused on long-term value rather than short-term wins.
The Role: As a Customer Selections and Analytics Consultant, you will be responsible for delivering accurate and timely customer selections that support a wide range of campaigns. You will work closely with analytics and marketing stakeholders to turn campaign briefs into robust, data-driven outputs.
- Translating campaign briefs into clear, structured technical requirements
- Building, running, and optimising campaign selections using SQL
- Joining and manipulating data from multiple sources including CRM, transactional, and engagement data
- Using APIs to push selections into a CRM platform, supporting email and direct mail campaigns
- Partnering with analytics specialists on testing, measurement, and performance analysis
- Planning selections ahead of delivery schedules to support smooth campaign execution
- Contributing to wider data platform migrations and process improvements
Your Skills and Experience:
- Strong SQL capability, with confidence building and optimising complex queries
- Experience in campaign selections, customer analytics, CRM data, or a related data role
- Ability to translate business requirements into practical data solutions
- Comfortable working with multiple data sources and large customer datasets
- Experience supporting marketing or customer communications campaigns
- Industry background is open, with transferable analytical experience valued
What They Offer:
- Competitive salary and benefits package
- Hybrid working with flexibility built into the culture
- Exposure to large-scale data platform and CRM transformation projects
- Clear opportunities to develop technical capability and progress within analytics
- A supportive, collaborative team environment with strong knowledge sharing
How to Apply: Apply now to learn more about this Customer Selections and Analytics Consultant role and how it could fit into your next career move.
Customer Insights Analyst employer: Harnham Search & Selection
Join a well-established UK financial services organisation that prioritises a customer-first culture and values data-driven decision-making. With a collaborative and stable work environment, employees benefit from hybrid working arrangements, competitive salaries, and clear opportunities for professional growth within the analytics field. This is an excellent opportunity to make a meaningful impact while being part of a team that champions innovation and long-term success.
Contact Details:
Harnham Search & Selection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Insights Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your SQL skills. Be ready to discuss how you've used data to drive decisions in past roles – it’s all about demonstrating your impact!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. We recommend checking out our website for roles that fit your skills and passion, especially in customer analytics.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Customer Insights Analyst
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your SQL skills and experience in customer analytics. We want to see how your background aligns with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Technical Skills:Since this role involves building and optimising campaign selections using SQL, be sure to mention specific examples of your technical expertise. We love seeing how you’ve used data to drive real business impact in past roles.
Be Clear and Concise:When translating your experiences into your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and directly related to the job description.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our growing team.
How to prepare for a job interview at Harnham Search & Selection
✨Know Your SQL Inside Out
Since strong SQL capability is a must for this role, make sure you brush up on your SQL skills. Prepare to discuss complex queries you've built in the past and be ready to solve a sample problem during the interview.
✨Understand the Business Context
Familiarise yourself with how customer analytics impacts campaign delivery. Be prepared to explain how you can translate campaign briefs into structured technical requirements, showcasing your understanding of both data and marketing.
✨Showcase Your Collaborative Spirit
This role involves working closely with various stakeholders. Share examples of how you've successfully partnered with others in previous roles, especially in analytics or marketing contexts, to highlight your teamwork skills.
✨Prepare for Real-World Scenarios
Think about specific campaigns you've worked on and be ready to discuss the challenges you faced and how you overcame them. This will demonstrate your practical experience and ability to deliver data-driven outputs effectively.
